Client Partner Manager

BayRock Labs; Bengaluru; On-site; INR 30 - 35; Full time

Job summary

A leading product engineering firm is seeking a Client Partner Manager in Bengaluru, India. This role involves strategic relationship management, overseeing project health, and driving account growth. The ideal candidate will have over 8 years of experience in IT services and a strong background in software engineering and account management. The position requires excellent communication skills and the ability to navigate complex client relationships. The pay range for this role is 30 - 35 INR per year.

Qualifications

• 8+ years in IT Services, Consulting, or Digital Transformation.
• Strong background in software engineering with account management experience.
• Ability to grow account revenue and manage budgets.

Responsibilities

• Manage strategic relationships with client leadership.
• Identify business needs and propose new workstreams.
• Ensure project health aligns with client goals.
• Lead contract renewals and scope negotiations.
• Navigate complex technical and business roadblocks.
• Stay ahead of industry trends to advise clients.

Skills

Consultative Mindset

High Emotional Intelligence (EQ)

Excellent presentation skills

Strategic Prioritization

Job description

About BayRock Labs At BayRock Labs, we pioneer innovative tech solutions that drive business transformation. As a leading product engineering firm based in Silicon Valley, we provide full-cycle product development, leveraging cutting‑edge technologies in AI, ML, and data analytics. Our collaborative, inclusive culture fosters professional growth and work‑life balance. Join us to work on ground‑breaking projects and be part of a team that values excellence, integrity, and innovation. Together, let’s redefine what’s possible in technology.

We are looking for a Client Partner Manager who sits at the intersection of delivery excellence and strategic account growth. You aren’t just managing a project; you are a trusted advisor to our clients, ensuring our technical solutions solve their most pressing business challenges.

This role requires a unique blend of technical fluency, high‑level delivery oversight, and a commercial mindset. You will be the primary bridge between our technical teams and the client’s executive stakeholders, turning successful delivery into long‑term partnership expansion.

Key Responsibilities

• Strategic Relationship Management: Act as the primary point of contact for client leadership, moving beyond "status updates" to high‑level strategic consulting.
• Account Growth & Strategy: Identify untapped business needs within existing accounts and partner with sales/leadership to propose and close new workstreams.
• Delivery Governance: Provide high‑level oversight of project health, ensuring that technical execution aligns perfectly with the client’s overarching business goals.
• Solutioning & Value Engineering: Participate in technical and architectural discussions to ensure the proposed tech stack and roadmap provide the best ROI for the client.
• Commercial Ownership: Lead contract renewals, scope negotiations, and resource planning to ensure account profitability and sustainability.
• Conflict Resolution & Advocacy: Navigate complex technical and business roadblocks, acting as an advocate for both the client’s success and our internal delivery teams.
• Market Insight: Stay ahead of industry trends to proactively advise clients on how emerging technologies can optimize their operations.

Required Qualifications

• Experience: 8+ years in IT Services, Consulting, or Digital Transformation environments.
• Hybrid Background: A strong foundation in software engineering/development combined with a proven track record in account management or business development.
• Commercial Acumen: Demonstrated ability to grow account revenue (farming) and manage P&L/budgets for large‑scale engagements.
• Stakeholder Management: Experience influencing C‑suite or VP‑level stakeholders in complex, enterprise‑level environments.

Skills & Competencies

• The "Consultative" Mindset: Ability to listen for "the problem behind the problem" and propose technical solutions that drive business value.
• High Emotional Intelligence (EQ): Expert at navigating corporate politics and building rapport with diverse teams.
• Commanding Presence: Excellent presentation skills with the ability to translate complex technical jargon into "business‑speak."
• Strategic Prioritization: Ability to balance the urgency of daily delivery issues with the long‑term goal of account health and expansion.

What We’re Looking For

• A Growth Catalyst: Someone who views a "finished project" as an opening for the next big opportunity.
• A Technical Diplomat: Someone who can talk shop with developers and ROI with CFOs in the same hour.
• A Partner, Not a Vendor: A professional dedicated to the client’s long‑term success, not just ticking off JIRA tickets.

The Pay Range For This Role Is

30 - 35 INR per year (Bangalore)