Client Manager

Dentsu Aegis Network Ltd.; India; On-site; INR 800,000 - 1,500,000; Full time

Job summary

dentsu in India - Remote is seeking a Business Analyst to enable and support project delivery by capturing and analyzing user and business needs, ensuring alignment with service vision and business strategy.

Key responsibilities include requirements definition, impact assessment, business solution design, benefits evaluation, stakeholder engagement, and driving BAU improvements. You'll work with enterprise architects and systems analysts to translate needs into technical solutions.

Qualifications

• Experience gathering business and user requirements.
• Ability to map As-Is and To-Be processes with stakeholders.
• Ability to evaluate benefits and drive change across projects.

Responsibilities

• Analysis and requirements definition using appropriate tools.
• Identify consequences of changes and estimate modifications.
• Design and develop business solutions with domain experts.
• Evaluate benefits and engage stakeholders for alignment.
• Drive business change and ensure outputs realise benefits.
• Provide guidance on methodologies, specifications, and templates.

Skills

Requirements analysis

Stakeholder engagement

Business process mapping

Impact analysis

Change management

Job description

The purpose of this role is to enable and support project delivery through the capture and analysis of user and business needs, ensuring project outcomes are aligned with the service vision and business strategy.

Key responsibilities

• Analysis and Requirements Definition. Employs a range of tools and techniques to gather business and user requirements against the clear objectives articulated for the project. Determines the need and value of performing the activity based on the context. If required, employs a range of tools and techniques to map 'As-Is' and To-Be' business processes/capabilities
• Impact Analysis and Estimation. Identifies potential consequences of a change and estimates what needs to be modified to accomplish that change and focuses on defining changes within the scope of the overall project design, to the requisite quality with appropriate level of effort required depending on change defining
• Business Solution Design and Development. Engages with requisite stakeholders to ensure business systems, workflows and processes contribute to target operating model/capability. Ensures that activities within project are mapped to ensure that they are delivered effectively and work in partnership with domain experts e.g. Enterprise Architects, Systems Analysts, where applicable, to translate business needs into solutions, work with technical leads to ensure business needs are translated into the technical solutions
• Benefits Evaluation. Evaluates strengths and weaknesses of identified benefits and dis-benefits in line with project mandate
• Stakeholder Engagement. Engages with business owners, business change managers, users and other identified key stakeholders, as required, to ensure alignment of project requirements and solution/capability design
• Business Change. Works closely with Business Change Managers and improvement teams with identification of BAU enhancements and associated solutions to ensure that defined project outputs are delivered and benefits realised
• Frameworks, Tools and Documentation. Provides advice and guidance to the project team on application of methodologies; operating model; functional specification; user cases; user stories; defect analysis; forms and templates appropriate for organisational context and project

Location: India - Remote

Brand: Merkle

Time Type: Full time

Contract Type: Permanent

About dentsu

For over 120 years, innovation has been a core tenet of our offering - exploring new ways to reach, engage and nurture relationships with audiences. Together we drive a multiplier effect for clients at a global scale, through the development of Integrated Growth Solutions that are underpinned by our promise to clients: innovating to impact. Be a force for good. Sustainability is a vital part of our business and an important area of focus for our clients. We're leading the way - helping to build a more sustainable planet. Dream loud. In this moment of transformation, we need our people to be fearless, embracing change and ambiguity, driven by the love for their work and excitement for the future. Team without limits. We create opportunities for connection and collaboration between our colleagues and clients, building a sense of belonging and having some fun along the way.