Client Management Specialist

Kgisl Trust; Coimbatore District; On-site; INR 550,000 - 900,000; Full time

Job summary

Kgisl Trust in India is seeking a dynamic business development professional to identify and develop opportunities across infrastructure, construction, and engineering sectors. You will build strong client relationships and coordinate with project teams to ensure timely communication and successful project execution.

The role requires excellent English communication, stakeholder management, and the ability to manage multiple projects across departments.

Qualifications

• Strong verbal and written communication in English.
• Excellent interpersonal, negotiation, and relationship management abilities.
• Strong stakeholder management skills with the ability to engage clients, consultants, vendors, and internal teams.
• Ability to manage multiple ongoing projects and coordinate across departments.
• Good understanding of engineering project lifecycles.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Office; familiarity with CRM or project management tools is an advantage.

Responsibilities

• Identify and develop new business opportunities in infrastructure, construction, engineering, and related sectors.
• Build and maintain strong relationships with clients, consultants, contractors, government agencies, and other key stakeholders.
• Coordinate with project teams to monitor the progress of ongoing projects and ensure timely communication with clients and management.
• Act as a liaison between clients, engineering teams, procurement, finance, and senior management to facilitate smooth project execution.
• Prepare and deliver compelling presentations, proposals, technical-commercial documents, and marketing materials.
• Participate in pre-bid meetings, client discussions, site visits, and project review meetings.
• Attend and actively contribute to cross-functional/internal stakeholder meetings while maintaining detailed MoM and tracking action points to ensure timely execution.
• Track market trends, competitor activities, and customer requirements to support strategic business decisions.
• Support tendering, business development, and contract-related activities in coordination with cross-functional teams.
• Maintain accurate records of client interactions, project updates, and business opportunities.
• Ensure timely follow-up on customer inquiries, project milestones, and stakeholder commitments.
• Represent the company at industry events, exhibitions, networking forums, and business meetings.
• Contribute to branding, marketing campaigns, and corporate communication initiatives.

Skills

Verbal and written communication

Interpersonal skills

Stakeholder management

Cross-functional coordination

Engineering project lifecycle

Analytical and problem-solving

MS Office proficiency

Tools

CRM

Project management tools

Job description

Role & responsibilities

• Identify and develop new business opportunities in infrastructure, construction, engineering, and related sectors.
• Build and maintain strong relationships with clients, consultants, contractors, government agencies, and other key stakeholders.
• Coordinate with project teams to monitor the progress of ongoing projects and ensure timely communication with clients and management.
• Act as a liaison between clients, engineering teams, procurement, finance, and senior management to facilitate smooth project execution.
• Prepare and deliver compelling presentations, proposals, technical-commercial documents, and marketing materials.
• Participate in pre-bid meetings, client discussions, site visits, and project review meetings.
• Attend and actively contribute to cross-functional/internal stakeholder meetings while maintaining detailed MoM and tracking action points to ensure timely execution.
• Track market trends, competitor activities, and customer requirements to support strategic business decisions.
• Support tendering, business development, and contract-related activities in coordination with cross-functional teams.
• Maintain accurate records of client interactions, project updates, and business opportunities.
• Ensure timely follow-up on customer inquiries, project milestones, and stakeholder commitments.
• Represent the company at industry events, exhibitions, networking forums, and business meetings.
• Contribute to branding, marketing campaigns, and corporate communication initiatives.

Preferred candidate profile

• Strong verbal and written communication skills in English
• Excellent interpersonal, negotiation, and relationship management abilities.
• Strong stakeholder management skills with the ability to engage clients, consultants, vendors, and internal teams.
• Ability to manage multiple ongoing projects and coordinate across departments.
• Good understanding of engineering project lifecycles.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Office (Excel, PowerPoint, Word); familiarity with CRM or project management tools is an advantage.

Ability to work independently and handle pressure in a fast-paced environment