Client Implementation Analyst, AYST

Deutsche Bank AG; Mumbai; On-site; INR 800,000 - 1,200,000; Full time

Benefits offered by this job

Best in class leave policy

Childcare assistance reimbursement

Certifications sponsorship

Employee Assistance Program

Hospitalization Insurance

Accident and Term life Insurance

Health screening for 35+

Job summary

Deutsche Bank AG in Mumbai invites applications for a Client Implementation Analyst (Documentation). The role supports implementation and documentation tasks under supervision, including KYC, electronic banking setup and testing.

Proficiency in German and English is essential, with 1–3 years in client-facing roles and exposure to Cash Management products preferred. The team values strong communication, IT/system skills, and the ability to collaborate across onshore and product teams to deliver

Qualifications

• Fluency in German, written and spoken.
• Proficient in English for speaking and writing.
• 1–3 years in a client-facing role.
• Prior exposure to Cash Management products preferred.
• IT systems administration or networking experience is an advantage.
• Strong communication and interpersonal skills in German/English.

Responsibilities

• Liaise with onshore implementation and service teams on documentation, including KYC updates and electronic banking setup.
• Manage documentation requirements, including signature verification and digital archives.
• Ensure timely delivery of document packages to onshore requestors with quality.
• Coordinate with product management on procedures/workflows for documentation.
• Distribute documents to other DB branches/departments as needed.
• Escalate issues with L2 support teams.
• Document tasks performed by the team and keep workflows updated.
• Manage cases using the internal case management tool.

Skills

German language proficiency

English language proficiency

Client facing

Cash Management knowledge

IT systems administration

Networking

Communication

Inter-personal skills

Tools

Cash Management Systems

Job description

Job Description:Job Title- Client Implementation Analyst, AYSTLocation- Mumbai, IndiaRole DescriptionThe Client Implementation Analyst (Documentation) supports the efficient delivery of implementation & documentation tasks and will act as a support resource throughout the project, working under the direct supervision of the Client Implementation Manager(s).Key tasks include (but not limited to) document generation, electronic banking system setups, performing & creating testing, supporting the resolution of client queries and issues.What we’ll offer youAs part of our flexible scheme, here are just some of the benefits that you’ll enjoyBest in class leave policyGender neutral parental leaves100% reimbursement under childcare assistance benefit (gender neutral)Sponsorship for Industry relevant certifications and educationEmployee Assistance Program for you and your family membersComprehensive Hospitalization Insurance for you and your dependentsAccident and Term life InsuranceComplementary Health screening for 35 yrs. and aboveYour key responsibilitiesLiaise and work with onshore implementation and service team on all documentation that covers new/sub-account opening, signatory updates including KYC, Electronic banking setup, account closure, account mandate updates, account amendments, as well as setup on Cash management Products.Manage implementation, maintenance related documentation requirements including signature verification, digitized document archival.Ensure timely and efficient delivery of required document package to onshore requestor with qualityWork closely with implementation and product management on procedures/workflow concerning product documentationCoordinate with internal parties to ensure all related setups are in place.Distribute documents to other DB branches/department if neededEscalate issues with respective L2 support teamsBe able to provide Bank letters based on template and procedure definedTasks being performed by the team to be documented and up-to-dated using WorkflowsManage each cases using internal case management toolYour skills and experienceThe person required for the above position should have the following profile:German - Proficiency in German speaking and writing; able to communicate in German with clients. Language skills: fluency in German (1-3 years of experience)English - Proficiency in English speaking and writing; able to communicate with clients.1-3 years of handling client facing role.1 year of experience in handling Cash Management products is preferred.Experience in IT systems administration/Networking will be an advantageStrong communication and inter-personal skills in German / EnglishProven ability to leverage AI tools to enhance productivity, optimise workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs.How we’ll support youTraining and development to help you excel in your careerCoaching and support from experts in your teamA culture of continuous learning to aid progressionA range of flexible benefits that you can tailor to suit your needsAbout us and our teamsPlease visit our company website for further information:https://www.db.com/company/company.htmlWe strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.We welcome applications from all people and promote a positive, fair and inclusive work environment.