Operations Analyst

Deutsche Bank AG; Pune District; On-site; INR 450,000 - 750,000; Full time

Benefits offered by this job

Leave policy

Parental leaves

Childcare reimbursement

Certifications sponsorship

Employee assistance

Health insurance

Life insurance

Health screening

Job summary

Deutsche Bank AG in Pune, India is seeking an Operations Analyst to manage day-to-day production tasks, ensure timely completion, and maintain SLAs. You will review client account opening documents, validate KYC, and ensure data accuracy in core banking systems.

The role requires 2-4 years in client onboarding or static data changes in private banking, ability to multitask under pressure, and a track record of leveraging AI tools to boost efficiency while maintaining ethical data use.

Qualifications

• Diploma or Degree in a related discipline.
• 2-4 years’ experience in client on-boarding / static data amendments in private banking.
• Hands-on experience reviewing client on-boarding documentation.
• Ability to multi-task and work under pressure to meet project timelines.
• Experience leveraging AI tools to improve productivity and workflows.

Responsibilities

• Review client account opening documentation as per regulatory and internal policies.
• Validation of KYC and client static information in core banking systems.
• Ensure accuracy of data entered into the Private Banking system and Account Opening Documents.
• Perform simple and complex static amendments in core banking systems.
• Input and authorize records in core banking systems for changes (address, passport, online banking, etc.).
• Conduct client due diligence searches via external and internal sources.
• Perform signature verification and update client records in core banking systems.
• Maintain signatures and mandates for new and existing clients.
• Coordinate with KYC/AML for queries related to CDD and due diligence.
• Handle data cleansing projects and support data migration initiatives.
• Take on adhoc projects assigned by the supervisor.

Skills

Multi-tasking under pressure

AI tools usage

Education

Diploma or Degree in a related discipline

Job description

Job Title: Operations Analyst

Location: Pune, India

Role Description

The Process Executive will be responsible for completion of day-to-day activity as per standards and ensure accurate and timely delivery of assigned production duties. Candidate needs to ensure adherence to all cut-off times and quality of processing as maintained in SLAs. Candidate should ensure that all queries/first level escalations related to routine activities are responded to within the time frames pre-specified. Should take responsibility and act as backup for the Peers in their absence and share best practices with the team.

What we’ll offer you

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy,

• Best in class leave policy.
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above

Your key responsibilities

• Review client account opening documentation as per regulatory and internal policies
• Validation of KYC and client static information in core banking systems
• To ensure accuracy of data entered into the Private Banking system as well as the information in the Account Opening Documents
• Perform simple / complex static amendments in core banking systems
• Perform data input and authorize the records in core banking systems for simple changes from address and contact number change, passport update, hold mail update, on-line banking to complex changes i.e., Update investment risk rating, structure changes and all other changes in the client account after account opening
• Conduct client due diligence searches on the clients via external and internal internet searches
• Perform signature verification and update client records in core banking systems. Capture client’s signatures win core banking system.
• Maintenance of signatures and mandates for new clients and existing clients in core banking application.
• Liaise with KYC / AML team for any queries related to CDD searches and due diligence
• Handle data cleansing projects by reviewing various client documents and the data in the core banking systems
• Support project team on all data migration projects
• Handle any other Adhoc projects assigned by the supervisor

Your skills and experience

• Diploma or Degree in a related discipline
• At least 2-4 years’ experience in client on-boarding / Static data amendments in any Private Banking
• Hands on experience in reviewing client on-boarding documentation
• Ability to multi-task and work under pressure to meet project timelines
• Proven ability to leverage AI tools to enhance productivity, optimise workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs.

How we’ll support you

Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs.

About us and our teams

Please visit our company website for further information: https://www.db.com/company/company.html

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

For over 150 years, our dedication to being the Global Hausbank for our clients has been driven by our people - in around 60 countries and across more than 150 nationalities. Their deep understanding, insights, expertise, and passion help our clients navigate an increasingly complex world - be it in our Corporate Bank, our Private Bank, our Investment Bank or our Asset Management (DWS) division. Together we can make a great impact for our clients at home and abroad, securing their lasting success and financial security.

More information at: Deutsche Bank Careers (db.com)