Client Engineer

Fixity Technologies; India; Remote; INR 1,800,000 - 2,800,000; Full time

Job summary

Fixity Technologies is seeking a Senior IT Client Engineer to own the design, deployment, and lifecycle of endpoints globally, spanning Windows, macOS, and Linux. You will drive MDM platforms, imaging, and provisioning workflows while mentoring engineers and leading escalations.

You will collaborate with Cybersecurity, Helpdesk, and regional IT to keep users productive, manage vendor discussions, and set technical direction.

Qualifications

• 7+ years of enterprise endpoint engineering experience.
• Certifications for Jamf, MD-102 or Apple IT are a plus.

Responsibilities

• Lead the administration and continuous improvement of endpoint management platforms: Jamf Pro, Intune, SCCM.
• Support Apple Business Manager and Automated Device Enrollment for Mac and iOS devices.
• Architect and maintain core OS images and provisioning workflows for Windows, macOS, and VDI.
• Manage Windows Update / patch strategies for engineering tooling.
• Partner with Cybersecurity on tooling deployments and reviews.
• Lead MDM-driven app deployments and phased rollouts.
• Represent Client Engineering in Change Advisory Board reviews and incident escalations.
• Drive hardware standards and vendor engagement with lifecycle input.
• Build operational reporting to inform leadership decisions.
• Mentor Associate, Client, and Staff engineers; document handover and knowledge transfer.

Skills

Leadership

Mentorship

Communication

Collaboration

Attention to detail

Change management

Education

Jamf Certified Admin/Expert

MD-102 Microsoft Endpoint Administrator

Apple Certified IT

Tools

Jamf Pro

Intune

SCCM

Apple Business Manager

Windows Autopilot

Okta

PKI workflows

VDI

Windows Update

Job description

Job Description - Senior IT Client Engineering

Title

As a senior member of our Client Engineering team, you will own the design, deployment, and lifecycle of the endpoints (desktops, laptops, and mobile devices) that power Lucid globally. You will set technical direction across Windows, macOS, and Linux fleets; drive our MDM and imaging platforms; and partner with Cybersecurity, Helpdesk, Engineering Tools, and regional IT to keep our users productive. You will mentor junior engineers, lead escalations, and act as the senior technical voice in change advisory and vendor discussions.

Responsibilities

• Lead the administration and continuous improvement of endpoint management platforms: Jamf Pro (including RC upgrades and Jamf Trust), Microsoft Intune, SCCM (distribution points, service accounts, patch rings).
• Support Apple Business Manager and Automated Device Enrollment for all corporate Mac and iOS/iPadOS devices, regional deployment.
• Architect and maintain core OS images and user-driven provisioning workflows for Windows 11, macOS, and VDI.
• Manage Windows Update / patch compatibility for engineering tooling, including exclusion lists, validation, and rollback plans.
• Partner with Cybersecurity on security tools deployments, privileged access reviews, and application security reviews.
• Lead MDM-driven app deployments (iOS/iPadOS, macOS, Windows) including phased rollouts, POCs, and device eligibility validation.
• Represent Client Engineering in Change Advisory Board reviews, major incident escalations, and cross-team runbooks (Client Services L2/L3, Engineering Tools, Cybersecurity).
• Drive hardware standards and vendor engagement, specification, lifecycle, and procurement input.
• Build operational reporting (e.g., Okta login traffic, fleet compliance, patch coverage) to inform leadership decisions.
• Mentor Associate, Client, and Staff engineers; review work, set technical bar, and own knowledge transfer and documentation.

Position Requirements

• 7+ years of equivalent work experience in enterprise endpoint engineering.
• Relevant certifications a plus: Jamf Certified Admin/Expert, Microsoft Endpoint Administrator (MD-102), Apple Certified IT

Knowledge Experience

• 7+ years in client/endpoint engineering, with at least 2 years at a senior or staff level.
• Deep expertise with Jamf Pro, Intune, SCCM, entra; hands-on with Apple Business Manager and Windows Autopilot / user-driven provisioning.
• Strong skills across Windows, macOS, and Linux fleet management - imaging, scripting, configuration profiles, compliance baselines.
• Proven experience with Okta (Device Access MFA, SSO integration), certificate/PKI workflows (Secure Boot, device certs), and VDI environments.
• Solid understanding of patch management trade-offs for specialized engineering software, and the ability to work with application owners to validate compatibility.
• Experience supporting globally distributed programs (manufacturing, service/body-shop, dealer networks) across multiple regions and time zones.
• Strong network, identity, and security fundamentals; able to partner credibly with Cybersecurity and Infrastructure teams.
• Excellent written and verbal communication - comfortable drafting comms, runbooks, and executive updates.

Personal Attributes

• Senior technical judgment - can push back with data when requirements are unclear or risky.
• Calm under pressure; able to lead during outages and high-visibility incidents.
• Collaborative and pragmatic - builds trust across IT, Cybersecurity, Engineering, and vendors.
• Mentorship mindset; grows the capability of the team, not just personal output.
• Highly self-directed, with strong attention to detail and bias for durable, documented solutions.
• Clear communicator who can translate technical decisions into business language for stakeholders and leadership.