Client Acquisition Head Sales ( Back office and Bpo )

Calibehr; Navi Mumbai; On-site; INR 4,000,000 - 7,500,000; Full time

Job summary

Calibehr Business Support Services Pvt. Ltd. is seeking an AVP – Sales Head to drive growth in back-office services including Data Entry, Document Scanning, and KYC Validation. You will lead and mentor the sales team, build strategic plans, and manage key accounts across BFSI, NBFCs, Fintech, BPOs, and corporates.

You will own end-to-end sales cycles, negotiate contracts, and coordinate with operations for seamless delivery. Strong leadership and communication are essential.

Qualifications

• 8–15 years of experience in B2B sales / service industry
• Strong exposure to KYC, back-office operations, or BPO services
• Proven track record of achieving sales targets
• Excellent communication and negotiation skills
• Leadership and team management experience

Responsibilities

• Develop and execute sales strategies to achieve revenue targets
• Identify and on-board new clients (BFSI, NBFCs, Fintech, BPOs, Corporates)
• Manage end-to-end sales cycle: lead generation to closure
• Build and maintain long-term client relationships
• Lead and mentor the sales team across locations
• Coordinate with operations for smooth project execution
• Prepare sales forecasts, MIS, and reports
• Negotiate contracts and commercial terms
• Drive cross-selling and upselling opportunities
• Monitor market trends and competitor activities

Skills

Client Acquisition

Strategic Thinking

Relationship Management

Team Leadership

Commercial Negotiation

Education

MBA

Graduate in any discipline

Job description

1. Head - Sales Head (Back Office / KYC / Operations Sales)

Location: Andheri / Belapur

Job Title:

Assistant Vice President (AVP) Sales Head

Department:

Sales / Business Development

Reporting To:

Vice President / Director

Job Summary:

The AVP – Sales Head will be responsible for driving business growth, acquiring new clients, and managing key accounts for back-office services including Data Entry, Document Scanning, and KYC Validation. The role requires strong leadership, strategic planning, and execution capabilities.

Key Responsibilities:

• Develop and execute sales strategies to achieve revenue targets
• Identify and on-board new clients (BFSI, NBFCs, Fintech, BPOs, Corporates)
• Manage end-to-end sales cycle: lead generation to closure
• Build and maintain long-term client relationships
• Lead and mentor the sales team across locations
• Coordinate with operations for smooth project execution
• Prepare sales forecasts, MIS, and reports
• Negotiate contracts and commercial terms
• Drive cross-selling and upselling opportunities
• Monitor market trends and competitor activities

Key Requirements:

• 8–15 years of experience in B2B sales / service industry
• Strong exposure to KYC, back-office operations, or BPO services
• Proven track record of achieving sales targets
• Excellent communication and negotiation skills
• Leadership and team management experience

Educational Qualification:

• MBA / PGDM (Sales / Marketing preferred)
• Graduate in any discipline

Skills:

• Client Acquisition
• Strategic Thinking
• Relationship Management
• Team Leadership
• Commercial Negotiation