City Head - Medtech Company, Hyderabad

Nextenti Tech Private Limited; Hyderabad; On-site; INR 6,000,000 - 10,000,000; Full time

Job summary

Nextenti Tech Private Limited seeks a City Head – Hyderabad to own the full P&L, architect the GTM strategy, and build a high-performance team. You will be the face of CRI adoption in Hyderabad among hospitals, cardiology teams, and diagnostic networks.

You will drive revenue growth, lead cross-functional execution, and establish Hyderabad as a reference city for CRI adoption while aligning with national strategy and investor narratives.

Qualifications

• Total 12–18 years of experience in leadership roles.
• Minimum 5 years in city/regional P&L leadership in healthcare/healthtech.
• Prior exposure to cardiac, rhythm management, diagnostics, or clinical SaaS preferred.

Responsibilities

• Own the Hyderabad P&L end-to-end and drive revenue growth across all product lines.
• Build and lead a cross-functional team; design go-to-market strategies at city level.
• Serve as the category evangelist for cardiac rhythm intelligence in Hyderabad.
• Implement city SOPs, monitor metrics, and ensure service quality and regulatory compliance.
• Partner with national functions to align local execution with broader strategy.

Skills

P&L leadership

Healthcare leadership

Business development

Strategic planning

Team building

Education

MBA

Job description

Job Description

The City Head – Hyderabad is a business-founder role. You will own the full P&L for Hyderabad, architect the go-to-market strategy, build and lead a high-performance team, and be the face of the organisation's category-building mission in the city. This is not a sales management role – it is a general management role with the remit to shape how cardiac rhythm intelligence gets adopted across hospitals, cardiologists, electrophysiologists, and diagnostic networks in Hyderabad.

Key Responsibilities

1. 1. Revenue Growth & Business Development

   • Own revenue targets for Hyderabad across all product lines – ambulatory monitoring, CRI platform subscriptions, and clinical services.
   • Drive new account acquisition across hospitals, cardiology departments, EP labs, and diagnostic chains; develop a pipeline management discipline with clear conversion metrics.
   • Design and execute city-level GTM playbooks – account mapping, HCP engagement, institutional tie-ups, and channel partnerships.
   • Identify and unlock high-value revenue levers: hospital protocols, corporate wellness, insurance partnerships, and tele-cardiology integrations.
   • Track, forecast, and report revenue performance weekly; model scenario-based growth plans in alignment with national targets.

2. 2. P&L Ownership & Financial Management

   • Own the Hyderabad P&L end-to-end – revenue, cost of delivery, operational expenses, and contribution margin.
   • Build annual operating plans and quarterly budgets; manage actuals vs. plan with rigour and transparency.
   • Drive profitability through unit economics discipline: monitor cost per case, revenue per account, and payback periods on acquisition spend.
   • Identify and eliminate cost inefficiencies without compromising clinical quality or service experience.
   • Report financial performance to CBO/leadership with insight-driven commentary, not just numbers.

3. 3. Category Building – Cardiac Rhythm Intelligence

   • Serve as the primary category evangelist for cardiac rhythm intelligence (CRI) in Hyderabad – among cardiologists, hospital administrations, and patient communities.
   • Drive physician education and awareness programs around arrhythmia under-diagnosis, the role of AI-assisted monitoring, and clinical outcomes enabled by CRI.
   • Build the organisation's brand equity in Hyderabad through CMEs, EP meets, clinical roundtables, and key opinion leader (KOL) engagement.
   • Establish Hyderabad as a reference city for CRI adoption – creating case studies, clinical outcomes data, and institutional endorsements that support national and investor narratives.
   • Work closely with the clinical and product teams to translate market feedback into platform evolution.

4. 4. Team Building & People Leadership

   • Recruit, develop, and retain a high-performance Hyderabad team across sales, clinical coordination, operations, and customer success functions.
   • Set clear KPIs and performance expectations; conduct regular reviews and coaching conversations.
   • Create a culture of accountability, clinical empathy, and growth orientation – consistent with Organisation's mission-driven DNA.
   • Build bench strength: identify and develop successors and specialist leads within the city team.
   • Act as the connective tissue between the city team and national functions (product, clinical, finance, marketing).

5. 5. Operations & Service Excellence

   • Ensure flawless service delivery across all active accounts – device logistics, turnaround times, report quality, and clinical support.
   • Establish city-level SOPs for onboarding, monitoring workflows, escalations, and renewals.
   • Own NPS and retention metrics; build structured feedback loops with clinical partners to continuously improve service experience.
   • Ensure regulatory and compliance adherence for all city operations.

What Success Looks Like (Year 1)

• Revenue - Achieve or exceed Hyderabad annual revenue target; consistent MoM growth trajectory
• Accounts - Establish active relationships with leading cardiac hospitals and EP labs in Hyderabad
• P&L - Deliver positive contribution margin by Q3; meet opex efficiency targets
• Category - Conduct physician education events; establish 2–3 reference KOLs
• Team - Full city team in place by Q2; attrition below benchmark
• NPS - Net Promoter Score from clinical partners consistently above 60

Ideal Candidate Profile

Experience & Background

• 12–18 years of total experience; at least 5 years in a city/regional P&L leadership role in healthcare, healthtech, medtech, diagnostics, or pharma.
• Proven track record of building revenue from early-stage or expansion-stage business units – not just managing mature accounts.
• Prior exposure to cardiac, rhythm management, diagnostics, or clinical SaaS strongly preferred.
• Experience hiring and leading cross-functional teams in a fast-paced, mission-driven environment.

Leadership & General Management

• Genuine owner mindset – treats the P&L as their own business, not a cost centre.
• Comfortable with ambiguity; can build structure and process from scratch while executing simultaneously.
• Strong commercial instincts balanced with clinical sensitivity and respect for the healthcare context.
• Track record of coaching teams to performance, not just directing them.

Category & Market Building

• Experience or strong intuition for category creation – educating a market that may not yet know it has a problem is different from selling into an established need.
• Ability to engage credibly with cardiologists, electrophysiologists, hospital managements, and clinical decision-makers.
• Comfortable being the face of the organisation externally – at conferences, CMEs, and institutional conversations.

Analytical & Operational

• Strong financial acumen – can read, build, and defend a P&L; comfortable with unit economics modelling.
• Data-driven decision-maker; uses metrics to manage performance, not just report it.
• Operationally sharp – understands delivery logistics, turnaround time management, and service SLAs.

Location

Hyderabad, Hyderabad, Telangana, India 500001

Qualification

MBA

Department

General