City Head - Hyderabad

Vigocare; Hyderabad; On-site; INR 6,000,000 - 13,000,000; Full time

Benefits offered by this job

Equity participation

Job summary

Vigocare is seeking a City Head for Hyderabad to own the full P&L, architect the go-to-market strategy, and build a high-performance team that drives adoption of cardiac rhythm intelligence across hospitals, cardiology departments, and diagnostic networks in the city.

You will lead category-building efforts, partner with product and clinical teams, and establish Hyderabad as a reference city for CRI, while reporting to the CBO.

Qualifications

• 12–18 years of total experience with 5+ years in a city/regional P&L leadership role in healthcare/healthtech/diagnostics.
• Proven track record in building revenue from early/expansion-stage units, not just managing mature accounts.
• Experience in cardiac, rhythm management, diagnostics, or clinical SaaS is strongly preferred.
• Experience hiring and leading cross-functional teams in a fast-paced, mission-driven environment.

Responsibilities

• Own Hyderabad revenue targets across all product lines and drive new account acquisition with a robust pipeline.
• Design city GTM playbooks, establish KPIs, and enable weekly revenue forecasting and scenario planning.
• Own Hyderabad P&L end-to-end including costs, margins, and budgets; drive profitability through unit economics.
• Act as the category evangelist for CRI in Hyderabad and build brand equity through CME events and KOL engagement.
• Recruit, develop, and retain a high-performance Hyderabad team across sales, clinical coordination, operations, and customer success.
• Collaborate with national functions (product, clinical, finance, marketing) to align city strategy.

Skills

P&L ownership

Revenue growth

Cross-functional leadership

Category building

Data-driven decision-making

People leadership

Healthcare domain knowledge

Job description

The City Head — Hyderabad is a business-founder role. You will own the full P&L for Hyderabad, architect the go-to-market strategy, build and lead a high-performance team, and be the face of Vigocare's category-building mission in the city. This is not a sales management role — it is a general management role with the remit to shape how cardiac rhythm intelligence gets adopted across hospitals, cardiologists, electrophysiologists, and diagnostic networks in Hyderabad.

Key Responsibilities

1. Revenue Growth & Business Development

• Own revenue targets for Hyderabad across all product lines — ambulatory monitoring, CRI platform subscriptions, and clinical services.
• Drive new account acquisition across hospitals, cardiology departments, EP labs, and diagnostic chains; develop a pipeline management discipline with clear conversion metrics.
• Design and execute city-level GTM playbooks — account mapping, HCP engagement, institutional tie-ups, and channel partnerships.
• Identify and unlock high-value revenue levers: hospital protocols, corporate wellness, insurance partnerships, and tele-cardiology integrations.
• Track, forecast, and report revenue performance weekly; model scenario-based growth plans in alignment with national targets.
• Own the Hyderabad P&L end-to-end — revenue, cost of delivery, operational expenses, and contribution margin.
• Build annual operating plans and quarterly budgets; manage actuals vs. plan with rigour and transparency.
• Drive profitability through unit economics discipline: monitor cost per case, revenue per account, and payback periods on acquisition spend.
• Identify and eliminate cost inefficiencies without compromising clinical quality or service experience.
• Report financial performance to CBO/leadership with insight-driven commentary, not just numbers.

3. Category Building — Cardiac Rhythm Intelligence

• Serve as the primary category evangelist for cardiac rhythm intelligence (CRI) in Hyderabad — among cardiologists, hospital administrations, and patient communities.
• Drive physician education and awareness programs around arrhythmia under-diagnosis, the role of AI-assisted monitoring, and clinical outcomes enabled by CRI.
• Build Vigocare's brand equity in Hyderabad through CMEs, EP meets, clinical roundtables, and key opinion leader (KOL) engagement.
• Establish Hyderabad as a reference city for CRI adoption — creating case studies, clinical outcomes data, and institutional endorsements that support national and investor narratives.
• Work closely with the clinical and product teams to translate market feedback into platform evolution.
• Recruit, develop, and retain a high-performance Hyderabad team across sales, clinical coordination, operations, and customer success functions.
• Set clear KPIs and performance expectations; conduct regular reviews and coaching conversations.
• Create a culture of accountability, clinical empathy, and growth orientation — consistent with Vigocare's mission-driven DNA.
• Build bench strength: identify and develop successors and specialist leads within the city team.
• Act as the connective tissue between the city team and national functions (product, clinical, finance, marketing).

5. Operations & Service Excellence

• Ensure flawless service delivery across all active accounts — device logistics, turnaround times, report quality, and clinical support.
• Establish city-level SOPs for onboarding, monitoring workflows, escalations, and renewals.
• Own NPS and retention metrics; build structured feedback loops with clinical partners to continuously improve service experience.
• Ensure regulatory and compliance adherence for all city operations.

Ideal Candidate Profile

Experience & Background

• 12–18 years of total experience; at least 5 years in a city/regional P&L leadership role in healthcare, healthtech, medtech, diagnostics, or pharma.
• Proven track record of building revenue from early-stage or expansion-stage business units — not just managing mature accounts.
• Prior exposure to cardiac, rhythm management, diagnostics, or clinical SaaS strongly preferred.
• Experience hiring and leading cross-functional teams in a fast-paced, mission-driven environment.

Leadership & General Management

• Genuine owner mindset — treats the P&L as their own business, not a cost centre.
• Comfortable with ambiguity; can build structure and process from scratch while executing simultaneously.
• Strong commercial instincts balanced with clinical sensitivity and respect for the healthcare context.
• Track record of coaching teams to performance, not just directing them.

Category & Market Building

• Experience or strong intuition for category creation — educating a market that may not yet know it has a problem is different from selling into an established need.
• Ability to engage credibly with cardiologists, electrophysiologists, hospital managements, and clinical decision-makers.
• Comfortable being the face of Vigocare externally — at conferences, CMEs, and institutional conversations.

Analytical & Operational

• Strong financial acumen — can read, build, and defend a P&L; comfortable with unit economics modelling.
• Data-driven decision-maker; uses metrics to manage performance, not just report it.
• Operationally sharp — understands delivery logistics, turnaround time management, and service SLAs.

Why Vigocare

• Mission-critical work: Cardiac arrhythmias are the leading preventable cause of sudden cardiac death in India — you will be directly improving outcomes.
• Category creation opportunity: Rare chance to build a new clinical category from the ground up, with the recognition and learning that comes with it.
• Equity participation: Meaningful ESOP for senior leadership hires at this stage of the company's journey.
• Platform and tools: Best-in-class AI monitoring infrastructure, a growing proprietary dataset, and a differentiated product that clinical partners consistently validate.
• Hyderabad context: One of India's highest-density clusters of cardiac hospitals, EP labs, and super-specialty institutions — an ideal proving ground.