Job Summary
We are seeking an experienced Citrix Cloud / Citrix DaaS Administrator to manage, support, and optimize enterprise Virtual Desktop Infrastructure (VDI) environments. The ideal candidate will have strong hands-on experience with Citrix Cloud, Citrix DaaS, Citrix Virtual Apps and Desktops (CVAD), Citrix Gateway (NetScaler), StoreFront, and Citrix Workspace. The role involves administration, troubleshooting, automation, upgrades, migration activities, and ensuring a seamless end-user experience.
Key Responsibilities
- Administer and support Citrix Cloud, Citrix DaaS, and Citrix Virtual Apps and Desktops (CVAD) environments.
- Design, deploy, and manage enterprise-scale VDI (Virtual Desktop Infrastructure) solutions.
- Configure and maintain Citrix Cloud Connectors, Resource Locations, Citrix Workspace, StoreFront, and Citrix Gateway.
- Manage and support provisioning technologies such as Machine Creation Services (MCS) and Provisioning Services (PVS).
- Automate administrative tasks using PowerShell and support Infrastructure as Code initiatives using Terraform.
- Troubleshoot and resolve Citrix infrastructure, application delivery, and virtual desktop issues.
- Monitor and optimize desktop performance, application availability, and user experience.
- Implement security controls, access management, and compliance best practices.
- Plan and execute Citrix upgrades, migrations, patching, and platform enhancements.
- Collaborate with Infrastructure, Network, Security, and End User Computing teams.
- Create and maintain operational documents, deployment procedures, and knowledge base articles.
- Participate in Incident, Problem, Change, and Release Management processes.
Mandatory Skills
- Strong hands-on experience with:
- Citrix Cloud
- Citrix DaaS
- Citrix Virtual Apps and Desktops (CVAD)
- Citrix Workspace
- Citrix Director
- StoreFront
- Citrix Gateway / NetScaler
- Citrix Cloud Connectors
- Experience in administering and supporting large-scale VDI environments.
- Hands-on experience with MCS and PVS.
- Strong troubleshooting and root cause analysis skills.
- Experience with PowerShell scripting for automation.
- Working knowledge of Terraform and CI/CD pipelines.
- Good understanding of Windows Server, Active Directory, DNS, DHCP, and networking concepts.
- Experience in Citrix infrastructure migrations and upgrades.