Chief Product Officer (CPO)

Loom Solar; Faridabad District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Loom Solar is seeking a senior product leader in India to build and lead its complete product portfolio and strategy. The role owns the end-to-end lifecycle from customer need through launch and scale, collaborating with engineering, manufacturing, sales, and finance to deliver differentiated, commercially successful products.

The position requires building a customer-centric organization across residential, commercial, and EPC segments, driving market insight, pricing, and lifecycle management

Qualifications

• Lead and own Loom Solar's complete product portfolio and strategy.

Responsibilities

• Own end-to-end product lifecycle from customer need to launch and scale.
• Identify customer needs, market opportunities, and trends to develop differentiated products.
• Develop long-term product strategies and roadmaps with business cases and investment priorities.
• Collaborate with CTO to align what to build with how to build and ensure successful development.
• Set pricing, positioning, and channel economics with CFO and CBO for profitability.
• Coordinate cross-functional product launches across engineering, manufacturing, sales, marketing, service and finance.
• Monitor SKU performance, margins, and inventory; drive product architecture and lifecycle governance.
• Maintain market intelligence, competitive benchmarking, and product quality standards.
• Oversee digital product and customer experience for connected products and apps.

Job description

ROLE

• Build and lead Loom Solar’s complete product portfolio and product strategy.
• Own the end‑to‑end product lifecycle: customer need → market research → strategy → roadmap → business case → development → launch → scale → lifecycle management.
• Identify customer needs, market opportunities, and technology trends; convert them into high‑quality, differentiated, commercially successful products.
• Develop 3‑year and 5‑year product strategies, identify high‑growth categories, analyze market size, define positioning, and set investment priorities.
• Build a customer‑centric organization by understanding residential, commercial, C&I, EPC, developer, distributor, government, and export customers; conduct interviews, feedback sessions, market research, and competitive benchmarking.
• Ensure product‑market fit for every major product by evaluating demand, performance, competitive advantage, pricing, margins, channel acceptance, installation complexity, service requirements, warranty risk, and scalability.
• Develop financial business cases for new products in partnership with the CFO, covering market size, sales targets, ASP, margins, development and tooling costs, certification, capex, working capital, warranty, and payback.
• Collaborate closely with the CTO/Head of Engineering to align “what to build” with “how to build,” ensuring successful product development.
• Establish product pricing and positioning with the CBO and CFO, setting target ASP, competitive pricing, channel margins, dealer economics, product segmentation, and value proposition.
• Manage product launch coordination across product, engineering, manufacturing, quality, supply chain, sales, marketing, service, and finance; ensure all launch checklist items are ready before market release.
• Create clear product architecture and SKU strategy to avoid unnecessary proliferation; monitor revenue per SKU, margin per SKU, and inventory per SKU.
• Maintain continuous market and competitive intelligence, producing monthly product intelligence reports.
• Set and monitor product quality and reliability standards with COO and Quality, tracking field failure rates, warranty claims, returns, MTBF, and root‑cause improvements.
• Ensure product serviceability: easy installation, commissioning, troubleshooting, spare‑parts availability, remote diagnostics, technician training, and clear service documentation.
• Own digital product and customer experience for connected products, including mobile apps, energy monitoring