Chief Operating Officer

Weekday AI (YC W21); India; On-site; INR 4,000,000 - 8,000,000; Full time

Job summary

Weekday AI (YC W21) in India is seeking a dynamic Chief Operating Officer to lead and strengthen the organisation’s operations and ensure scalable execution of priorities. You will drive cross-functional coordination across Operations, Finance, Technology, Sales, HR, and more, translating strategy into actionable plans and robust processes.

The role demands hands-on leadership, strong analytical capabilities, and a track record of building high-performing teams in a fast-paced environment.

Qualifications

• 4+ years of experience in operations leadership or related function.
• Ability to design scalable processes and systems.
• Strong analytical and data-driven decision-making skills.

Responsibilities

• Lead overall operations and ensure efficient execution of priorities.
• Translate strategy into clear operational plans with milestones.
• Establish and improve processes, systems, and governance.
• Drive efficiency, productivity, and cost optimization across functions.
• Develop performance metrics and operating reviews.
• Identify bottlenecks and implement corrective actions.
• Foster cross-functional collaboration across departments.
• Build ownership, accountability, and performance expectations.
• Lead business transformation and operational excellence initiatives.
• Ensure resource allocation of people, technology and finances.

Skills

Operations leadership

Strategic thinking

Process discipline

Data-driven decisions

Cross-functional collaboration

Leadership

Education

Bachelor's or Master's in Business/Operations/Engineering/Management

Tools

ERP systems

Data analytics

Job description

Job Description:

𝗧𝗵𝗶𝘀 𝗿𝗼𝗹𝗲 𝗶𝘀 𝗳𝗼𝗿 𝗼𝗻𝗲 𝗼𝗳 𝘁𝗵𝗲 𝗪𝗲𝗲𝗸𝗱𝗮𝘆𝘀 𝗰𝗹𝗶𝗲𝗻𝘁𝘀

𝗦𝗮𝗹𝗮𝗿𝘆 𝗿𝗮𝗻𝗴𝗲: 𝗥𝘀 𝟭𝟬𝟬𝟬𝟬𝟬𝟬 - 𝗥𝘀 𝟭𝟭𝟭 𝟧?? (ie INR 10-9?? LPA)

Experience: 4+ yrs

Location: India

Job Type: Full-time

We are looking for a dynamic and execution-focusedChief Operating Officer (COO)to lead and strengthen the organisation’s overalloperationsand ensure effective execution of business priorities. The role requires strong operational leadership, strategic thinking, process discipline, and the ability to translate business objectives into scalable operating practices.

The COO will work closely with senior leadership to improve operational efficiency, establish robust processes, drive accountability, and ensure consistent execution across functions. The ideal candidate will be comfortable working in a fast-paced environment and taking ownership of complex operational challenges.

Key Responsibilities

• Lead the organisation’s overalloperationsand ensure efficient execution of business priorities.
• Translate strategic objectives into clear operational plans, initiatives, milestones, and measurable outcomes.
• Establish and continuously improve operational processes, systems, policies, and governance frameworks.
• Drive operational efficiency, productivity, cost optimisation, and scalability across business functions.
• Develop performance metrics, dashboards, and operating reviews to monitor business and operational performance.
• Identify operational bottlenecks, process gaps, risks, and inefficiencies and drive corrective actions.
• Build strong cross-functional coordination between Operations, Finance, Technology, Sales, HR, and other teams.
• Establish clear ownership, accountability, and performance expectations across operational teams.
• Lead business transformation, process improvement, and operational excellence initiatives.
• Ensure effective allocation of people, technology, financial resources, and other operational assets.
• Develop scalable operating models to support business growth, expansion, and changing organisational requirements.
• Monitor service delivery, quality, turnaround times, productivity, and other operational performance indicators.
• Identify opportunities for automation, digitisation, and technology-enabled operational improvements.
• Establish appropriate controls and processes to manage operational, financial, compliance, and execution risks.
• Support annual planning, budgeting, forecasting, and resource planning in collaboration with senior leadership.
• Review operational performance regularly and present key insights, risks, and recommendations to leadership.
• Build, mentor, and develop high-performing operational teams and future leaders.
• Drive a culture of continuous improvement, ownership, accountability, and execution excellence.
• Manage critical operational issues and ensure timely resolution of escalations.
• Lead strategic operational projects and other business-critical initiatives as required.

What Makes You a Great Fit

• 4+ years of experiencein operations leadership, business operations, general management, strategy, or a closely related function.
• Strong hands-on experience managingend-to-end operationsin a growing or complex organisation.
• Demonstrated ability to design and implement scalable operational processes and systems.
• Strong understanding of operational planning, performance management, resource allocation, and process optimisation.
• Experience drivingoperational excellence, cost efficiency, productivity improvements, and business transformation.
• Strong analytical and problem-solving capabilities with a data-driven approach to decision-making.
• Excellent leadership and stakeholder-management skills with the ability to influence senior and cross-functional teams.
• Strong commercial understanding and ability to connect operational decisions with business objectives.
• Proven ability to manage multiple priorities, complex projects, and high-impact operational challenges.
• Strong communication, negotiation, and execution skills.
• Comfortable working in fast-paced, entrepreneurial, and evolving environments.
• High ownership mindset with a strong focus on accountability and measurable outcomes.
• Experience building and scaling teams, processes, and operating models is highly desirable.
• Ability to balancestrategic leadership with hands-on operational execution.
• Bachelors or Masters degree in Business, Operations, Engineering, Management, or a related discipline is preferred.

Requirements: