Chief Manager-Logistics & Warehouse Retail Gurgaon

Michael Page; Gurugram District; On-site; INR 6,000,000 - 12,000,000; Full time

Job summary

Michael Page is seeking a leadership-level Head of Supply Chain to guide the inbound and outbound logistics for a global fashion retailer. The role demands 10-20 years in supply chain within a large retail organization and a proven track record in managing 3PL, warehousing, and large workforce across multiple locations.

You will drive continuous improvement, implement KPI-driven programs, optimize e-commerce and B2B logistics, and negotiate with partners to ensure service levels and cost

Qualifications

• 10–20 years of experience in supply chain management within a large retail organization.
• Proven track record in managing 3PL, warehousing and logistics.
• Strong stakeholder management and cross-functional collaboration.
• Experience with Lean or Six Sigma continuous improvement.

Responsibilities

• Oversee inbound logistics including inventory flow and supplier coordination.
• Manage end-to-end outbound logistics for B2B and e-commerce.
• Lead 3PL relationships, warehousing, and safety/standards.
• Drive continuous improvement and cost efficiencies using data analytics.
• Ensure compliance, risk management, and performance governance.

Skills

Leadership

Stakeholder management

3PL / Warehouse management

Lean Six Sigma

E-commerce logistics

Job description

Leadership role to lead the supply chain & logistics function. Excellent growth trajectory in a high visibility role.

About Our Client

The client is one of the largest global fashion retail giant with presence in over 60 countries.

Job Description

Inbound Logistics (Trading Operations)

Oversee the management of inbound logistics, ensuring timely and accurate inventory flow to support trading operations. Collaborate closely with suppliers, 3PLs, and internal teams to streamline inbound processes, reduce lead times, and manage cost efficiencies. Implement effective KPIs to measure and monitor inbound logistics performance and supplier service levels.

Outbound Logistics (B2B & E-Commerce)

Manage end-to-end outbound logistics for both B2B and e-commerce channels, ensuring high standards of delivery accuracy, timeliness, and customer satisfaction. Develop scalable logistics solutions for the dynamic growth of e-commerce, ensuring quick response times and last-mile efficiencies. Oversee fulfillment operations, drive productivity and accuracy, and reduce logistical and operational costs.

Continuous Improvement & Operational Efficiency

Identify and implement continuous improvement initiatives to streamline processes, reduce costs, and enhance the agility of supply chain operations. Utilize data analytics and performance metrics to identify areas for operational enhancement across all logistics functions. Lead and promote a culture of continuous improvement, empowering teams to take ownership of their processes.

Third-Party Logistics (3PL) & Warehouse Management

Oversee 3PL and warehouse performance, ensuring adherence to SLAs and efficient warehouse and inventory management. Develop strong partnerships with logistics providers, negotiating contracts and ensuring service levels meet business requirements. Implement best practices for inventory control, warehouse organization, and safety standards.

Compliance & Risk Management

Ensure all logistics operations comply with relevant laws, regulations, and company policies, minimizing risk exposure. Manage contractual liabilities with third-party logistics providers, ensuring adherence to terms and risk mitigation. Implement robust systems to monitor compliance across all logistics functions, reporting issues proactively to senior management.

Stakeholder & Workforce Management

Build and maintain strong relationships with key stakeholders across the organization, including commercial, finance, procurement, and operations teams. Lead, mentor, and develop a large and diverse workforce across logistics and warehouse operations. Ensure workforce productivity, safety, and engagement, driving an inclusive, high-performance culture aligned with the company values.

The Successful Applicant

The ideal candidate will bring 10-20 years of experience from a large retail organization, with an impressive track record in managing third-party logistics, warehouse operations, large workforce management, and optimizing both B2B and e-commerce logistics. Strong expertise in stakeholder management, compliance, contractual liabilities, and operational efficiencies is essential.

Experience

10-20 years of experience in supply chain management within a large retail organization, with a focus on 3PL, warehousing, and logistics.

Leadership

Proven track record of leading and managing large teams across multiple functions and locations.

Technical Skills

In-depth knowledge of logistics operations, including inbound and outbound logistics, e-commerce logistics, and B2B distribution.

Stakeholder Management

Strong experience in managing cross-functional stakeholders, building effective partnerships, and handling complex negotiations.

Compliance & Risk Management

Demonstrated expertise in handling compliance requirements, managing risk, and ensuring contractual adherence.

Continuous Improvement

Experience implementing continuous improvement methodologies (such as Lean, Six Sigma) to drive process efficiencies.

Whats on Offer

Leadership role to head the supply chain & logistics function. Excellent growth trajectory in a high visibility role. Work life balance & flexibility.

Contact: Rishabh Shivhare

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