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Chief Manager – International Chemical Sales
Sales And Marketing
Chief Manager – International Chemical Sales
Reporting To: Head – Chemical Sales / Business Head
Team Size: Managers, Assistant Managers & Sales Executives
Job Purpose
The Chief Manager – Chemical Sales will be responsible for leading and scaling the international chemical sales and business development function, with a strong focus on the African region. This role involves strategic planning, revenue growth, key account management, team leadership, and market expansion while ensuring profitability, compliance, and long-term customer relationships.
Key Responsibilities
Strategic & Business Leadership
- Define and execute the international sales strategy aligned with organizational growth objectives.
- Own annual and long-term volume, revenue, and margin targets for assigned regions.
- Identify new business opportunities, geographies, and high-potential customer segments.
- Drive addition of new products, SKUs, and applications based on market demand and trends.
- Manage and grow strategic and high-value customer accounts.
- Lead negotiations on pricing, contracts, credit terms, and long-term supply agreements.
- Oversee customer pipeline, forecasting, and conversion ratios.
- Ensure high levels of customer satisfaction, retention, and repeat business.
- Conduct market research, competitor analysis, and pricing intelligence.
- Monitor regulatory, commercial, and logistical challenges in international markets, especially Africa.
- Support development of new products and applications in collaboration with technical and sourcing teams.
Operations & Cross-functional Coordination
- Coordinate with logistics, finance, and supply chain teams for smooth execution of export orders.
- Monitor credit exposure, payment collections, and adherence to approved credit limits.
- Oversee resolution of customer complaints and ensure timely corrective actions.
Team Leadership & Capability Building
- Lead, mentor, and develop sales managers and teams across regions.
- Set clear KPIs, review performance, and drive a high-performance culture.
- Support hiring, onboarding, and capability development of the sales organization.
Governance & Reporting
- Prepare and present sales performance reports, forecasts, and MIS to senior management.
- Ensure adherence to company policies, export regulations, and ethical business practices.
- Take ownership of additional responsibilities as assigned by management, including job rotations or special projects.
Educational Qualifications
- Graduate in Chemistry / Chemical Engineering is mandatory.
- MBA / PGDM in Sales, Marketing, or International Business is preferred.
Experience & Exposure
- Minimum 10+ years of experience in international chemical sales, trading, or manufacturing.
- Proven exposure to export sales and international business development.
- Strong hands‑on experience in African markets is highly preferred.
- Demonstrated success in managing teams and large customer portfolios.
- Strategic Thinking & Business Acumen
- Strong Negotiation & Commercial Skills
- Customer-Centric Mindset
- Leadership & People Management
- Market Development & Innovation
- Collaboration & Stakeholder Management
- Result Orientation & Accountability