Reporting To: CEO / Managing Director
About the Opportunity
We are representing a leading Indian services organisation with an extensive presence across the country and its corporate headquarters in Mumbai.
The organisation is looking to appoint a seasoned Chief Human Resources Officer (CHRO) who will lead its overall Human Resources function and play a strategic role in driving organisational effectiveness, people strategy and business growth.
This is a senior leadership opportunity for an experienced HR professional who can align the people agenda with business objectives while building a high-performance, future-ready organisation.
Key Responsibilities
- Strategic HR Leadership: Develop and implement the overall HR strategy in alignment with the organisation's business objectives and long-term growth plans.
- Organisational Development: Drive organisation design, workforce planning, manpower optimisation and organisational effectiveness across multiple locations.
- Talent Management: Lead leadership hiring, succession planning, talent reviews, career development and leadership pipeline initiatives.
- Performance Management: Establish and strengthen performance management frameworks, goal-setting processes, performance evaluation and reward mechanisms.
- Talent Acquisition: Provide strategic direction to the talent acquisition function, ensuring effective leadership hiring and workforce availability across the organisation.
- Compensation & Benefits: Oversee compensation strategy, salary structures, incentives, rewards and employee benefits.
- Employee Engagement & Culture: Build a performance-oriented organisational culture, strengthen employee engagement and drive retention initiatives.
- Learning & Development: Establish leadership development, capability-building and organisation-wide learning initiatives.
- HR Operations & Governance: Ensure robust HR processes, policies, systems and compliance with applicable labour laws and statutory requirements.
- Employee Relations: Effectively manage employee relations, industrial relations wherever applicable, and sensitive people-related matters.
- HR Transformation: Drive HR technology adoption, process standardisation, automation and continuous improvement across the HR function.
- Leadership Partnership: Act as a strategic business partner to the CEO, business heads and senior leadership team on all people-related matters.
Desired Candidate Profile
- 18-25 years of overall experience in Human Resources, with significant experience in senior HR leadership positions.
- Proven experience in leading the HR function of a large, multi-location organisation.
- Experience in the services industry would be highly desirable.
- Strong understanding of business-driven HR strategy, organisation design and workforce planning.
- Demonstrated experience in building HR teams, processes and systems.
- Strong expertise in talent management, leadership development, succession planning and performance management.
- Experience in managing large and geographically distributed workforces.
- Excellent stakeholder management, leadership and communication skills.
- Ability to operate at both strategic and operational levels.
- A strong business orientation with the ability to influence senior leadership and drive organisational change.
Location & Mobility - Mumbai is the mandatory base location for this position.
Candidates must be willing to relocate to Mumbai if they are currently based elsewhere in India. This is a non-negotiable requirement.