Chat Support Associate

Pi Square Technologies; Bengaluru; On-site; INR 180,000 - 240,000; Full time

Job summary

Pi Square Technologies in Bengaluru invites fresh graduates with strong communication to join our chat support team. You will handle customer queries, understand needs, and suggest suitable products or services to ensure a smooth experience.

You'll coordinate with the team to resolve issues and provide timely assistance, maintaining accurate customer information and a customer-focused approach. Freshers with good communication skills are encouraged to apply.

Qualifications

• Freshers with good communication skills and a customer-focused approach.
• Handle customer queries and provide assistance through chat support.
• Understand customer requirements and suggest suitable products/services.
• Maintain accurate customer information and follow up when required.
• Coordinate with the team to resolve customer queries and provide timely assistance.

Responsibilities

• Handle customer queries and provide assistance through chat support.
• Understand customer requirements and suggest suitable products/services.
• Ensure a positive and smooth customer experience through effective communication.
• Freshers with good communication skills and a customer-focused approach can apply.
• Coordinate with the team to resolve customer queries and provide timely assistance.

Skills

Chat support

Customer queries

Communication skills

Job description

• Handle customer queries and provide assistance through chat support.
• Understand customer requirements and suggest suitable products/services.
• Ensure a positive and smooth customer experience through effective communication.
• Freshers with good communication skills and a customer-focused approach can apply.
• Maintain accurate customer information and follow up when required.
• Coordinate with the team to resolve customer queries and provide timely assistance.