Channel Partner Operations Manager

Signzy; Delhi, Gurugram District; On-site; INR 2,500,000 - 4,000,000; Full time

Job summary

Signzy is seeking a Channel & Partnership Operations Manager to build, scale, and manage its channel partner and advisor ecosystem across BFSI. You will identify partners, forge strategic relationships, and create joint GTM opportunities that translate into revenue.

This builder role also owns day-to-day operations, ensures partnerships are tracked, governed, and scaled, and coordinates with Sales, Marketing, Product, Finance, Legal, and Ops to deliver partner success.

Qualifications

• 3+ years of relevant experience in channel sales, alliances, partnerships, or channel operations.
• Experience with RegTech or B2B SaaS serving BFSI is mandatory.
• Networking within Banks, NBFCs, Fintechs, insurers and lenders is required.

Responsibilities

• Identify and onboard strategic channel partners across SI, core banking vendors, BFSI consultancies, resellers, marketplaces, and advisors.
• Build and maintain strong relationships with key partner stakeholders and develop partner acquisition strategies.
• Manage the complete partner lifecycle from identification to activation, performance tracking and growth.
• Develop joint GTM plans with strategic partners and identify opportunities for partner-led pipeline and revenue.
• Own and streamline channel partner operations, maintain databases, trackers, and governance for the ecosystem.

Skills

Channel Sales

Partnership Management

BFSI Ecosystem

Stakeholder Management

Negotiation

B2B SaaS

RegTech

Job description

Channel & Partnership Operations Manager – BFSI

Experience: 3+ Years

About Signzy

Signzy is a leading RegTech and B2B SaaS company helping financial institutions simplify and secure digital onboarding, identity verification, compliance, and fraud prevention.

We work with Banks, NBFCs, Fintechs, Insurers, Lenders, and other BFSI organizations to deliver technology-led solutions across the financial services ecosystem.

About the Role

We are looking for a Channel & Partnership Operations Manager to build, scale, and manage Signzy's channel partner and advisor ecosystem across the BFSI sector.

This is a builder role for someone who can identify the right partners, build strategic relationships, create joint go-to-market opportunities, generate partner-led pipeline, and ultimately convert partnerships into revenue.

The role will also own the day-to-day operations and allied activities related to the channel partner business, ensuring that partnerships are effectively managed, tracked, and scaled.

Key Responsibilities

• Identify and onboard strategic channel partners across:
  • System Integrators
  • Core Banking, LOS & LMS vendors
  • BFSI Consultancies
  • Resellers
  • Marketplaces
  • Advisors and other ecosystem partners
• Build and maintain strong relationships with key partner stakeholders.
• Develop partner acquisition and engagement strategies aligned with Signzy's business objectives.
• Manage the complete partner lifecycle from identification and onboarding to activation, performance tracking, and growth.

Partner-Led Business & GTM

• Develop joint GTM plans with strategic partners.
• Identify opportunities for partner-led pipeline generation and revenue.
• Work closely with partners to identify customer opportunities and drive conversions.
• Enable partners with relevant product knowledge, sales collateral, pitches, and other resources.
• Track partner performance against business and revenue targets.
• Build a predictable partner-led revenue pipeline.

Channel Partner Operations

• Own and streamline the operational processes associated with the channel partner business.
• Maintain accurate partner databases, trackers, pipelines, and performance reports.
• Track partner onboarding, agreements, opportunities, leads, revenue, and payouts/incentives as applicable.
• Coordinate with internal teams including Sales, Marketing, Product, Finance, Legal, and Operations to ensure smooth partner execution.
• Establish and improve processes, dashboards, reporting mechanisms, and governance for the partner ecosystem.
• Identify operational gaps and implement scalable processes to improve partner productivity.

You will work across Signzy's BFSI-focused solutions, including:

• KYC & KYB
• AML & Compliance
• Video KYC
• e-Sign
• Digital Onboarding
• Identity Verification
• Other RegTech and BFSI technology solutions

Mandatory Requirements

• 3+ years of relevant experience in Channel Sales, Alliances, Partnerships, Partner Management, or Channel Operations.
• Mandatory experience with a RegTech or B2B SaaS company serving the BFSI sector.
• Experience working with Banks, NBFCs, Fintechs, Insurers, Lenders, or other BFSI organizations.
• Strong understanding and network within the BFSI ecosystem .
• Demonstrated experience in generating business/revenue through channel or strategic partners.
• Strong operational skills with the ability to manage trackers, processes, reporting, partner onboarding, and cross-functional coordination.
• Ability to build partnerships from scratch and take ownership of the entire partner life cycle.
• Strong communication, stakeholder management, negotiation, and relationship-building skills.

You Will Be a Great Fit If You

• Enjoy building something from the ground up.
• Can balance business development with strong operational execution .
• Are comfortable working in a fast-paced B2B SaaS environment.
• Have a strong understanding of the BFSI technology ecosystem.
• Can independently identify opportunities and turn relationships into revenue.
• Are data-driven and comfortable managing pipelines, dashboards, and partner performance metrics.
• Have a strong bias toward ownership and execution.

Why Join Signzy?

• Build and scale a strategic channel ecosystem in the BFSI technology space.
• Work closely with Banks, NBFCs, Fintechs, Insurers, and Lenders.
• Own a high-impact role with direct contribution to business growth.
• Work at the intersection of RegTech, SaaS, BFSI, and Partnerships .
• Opportunity to build processes and partnerships from the ground up.