Change Management Consultant

Infosys; Hyderabad; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Infosys is seeking an experienced Change Manager with 6–7 years of overall experience and 3–4 years in transformation projects across business or technology domains. Strong communication and stakeholder management skills are essential, with the ability to coach senior leaders through transitions.

You will embed change management into project plans, create stakeholder analyses, communication and training plans, and develop engaging collaterals to support adoption across dispersed teams.

Qualifications

• Overall experience 6–7 years with 3–4 years hands-on transformation project experience.
• Master’s degree with excellent communication skills.
• Ability to influence stakeholders and manage client relationships.
• Proficiency in Microsoft Office tools; Power BI and Visio preferred.
• Exposure to domains like CPG, Retail, Manufacturing, Financial Services.
• Ability to manage time and multiple projects across dispersed teams.
• Apply structured change management methodologies to lead change activities.
• Collaborate with project teams to embed change management in plans.
• Coach sponsors and executives in sponsor roles.
• Identify and mitigate change-related risks; manage resistance.
• Create stakeholder analyses, communication and training plans; develop collaterals.
• Define and track change KPIs and adoption dashboards.

Responsibilities

• Embed change management into project plans and align initiatives.
• Coach sponsors and executives in sponsor roles.
• Support frontline managers during transitions.
• Identify, analyze, and mitigate change-related risks.
• Develop communication materials like emails, banners, videos, posters.
• Monitor progress with change KPIs and adoption dashboards.
• Governance of change activities to ensure accountability.

Skills

Time management

Stakeholder management

Change management

Collaboration

Executive coaching

Sponsor engagement

Risk management

Resistance management

Communication

Training support

KPIs & dashboards

Education

Master’s degree

Tools

Microsoft Office

Power BI

Visio

Adobe Acrobat

Captivate

Articulate

Job description

Overall experience of 6–7 years, with at least 3–4 years of hands‑on involvement in managing transformation projects across business or technology domains.

• Master’s degree with excellent verbal and written communication skills, and the ability to clearly articulate messages to diverse audiences.
• Ability to influence stakeholders towards a common vision and maintain strong relationships with clients and project managers.
• Proficiency in Microsoft Office tools (Outlook, Word, Excel, PowerPoint, Power BI, Visio); familiarity with creative tools like Adobe Acrobat, Captivate, Articulate, etc. is a plus.
• Exposure to domains such as CPG, Retail, Manufacturing, and Financial Services is desirable, along with a strong inclination towards technology‑enabled change (e.g., automation, AI).
• Demonstrated ability to manage time and multiple commitments/projects simultaneously, work effectively with geographically dispersed teams, and contribute to a collaborative team culture. Apply structured change management methodologies to lead change activities, assess change impacts, and develop tailored strategies that maximize adoption and minimize resistance.
• Collaborate closely with project teams to embed change management into project plans, ensuring alignment across initiatives and supporting seamless execution.
• Work with key change sponsors, coach senior leaders and C‑level executives in their sponsor roles, and provide direct support to frontline managers and supervisors during transitions.
• Identify, analyze, and mitigate change‑related risks; proactively manage anticipated resistance to ensure smooth adoption and stakeholder alignment.
• Create actionable change deliverables such as stakeholder analyses, communication plans, and training plans. Develop engaging communication collaterals including emailers, banners, videos, and posters to support awareness and engagement.
• Support training efforts, define and track change KPIs, build adoption dashboards, monitor progress, and manage governance of change activities to ensure accountability and continuous improvement.