Change Management Specialist

Salmon Commerce; Dadri; On-site; INR 1,200,000 - 2,100,000; Full time

Job summary

Salmon Commerce is seeking a Change Management Specialist to drive enterprise-wide transformation initiatives in a fast-paced tech environment. You will design and execute change strategies, embed change into program execution, and ensure readiness across functions.

The role requires 7–10 years of experience in change management, with proficiency in PROSCI/ADKAR/Kotter and strong stakeholder engagement. Advanced communication skills and a data-driven mindset are essential.

Qualifications

• 7-10 years of enterprise change management experience in a global tech or SaaS setting.
• Proven ability leading organizational readiness, stakeholder engagement, and executive communications.
• Experience with PROSCI, ADKAR, Kotter or equivalent change methodologies.
• Strong facilitation, influencing, and executive presence with senior stakeholders.
• Experience measuring adoption and change effectiveness via KPIs.

Responsibilities

• Develop and execute end-to-end change strategies for enterprise transformation initiatives.
• Integrate change management into program execution with aligned roadmaps and priorities.
• Assess organizational readiness, identify risks, and implement mitigation plans.
• Develop executive communications, messaging, and toolkits for transformation.
• Define and monitor KPIs, adoption metrics, and organizational health indicators.
• Coach leaders on change leadership, communication, and stakeholder engagement.
• Collaborate with strategy, HR, communications, learning, and IT to align activities.

Education

Bachelor's degree

MBA preferred

Tools

Microsoft 365

Job description

Job Summary

The Change Management Specialist plays a critical role in ensuring strategic initiatives are successfully adopted across the organization. This role is responsible for developing and executing enterprise change strategies that drive stakeholder alignment, leadership engagement, organizational readiness, communications, capability building, and long-term adoption. Success in this role requires balancing people, process, and business priorities to help organizations realize the full value of transformation investments.

Responsibilities

• Develop and execute end-to-end change strategies for enterprise transformation initiatives, ensuring successful adoption of new operating models, processes, technologies, and ways of working.
• Integrate change management into program execution, aligning with business objectives, implementation roadmaps, and organizational priorities.
• Assess organizational readiness by identifying adoption risks, stakeholder impacts, capability gaps, and resistance, and implement mitigation plans to ensure business readiness.
• Consult govern enablement and adoption programs that equip employees to successfully transition to new ways of working.
• Build stakeholder engagement and executive sponsorship strategies that drive alignment, commitment, and accountability across leadership and cross-functional teams.
• Coach leaders on effective change leadership, communication, and stakeholder engagement throughout the transformation lifecycle.
• Lead meaningful conversations with business leaders on transformation program governance, decision-making, and negotiating resolution, using strong business judgment, situational awareness, and executive presence to read the room, steer discussions toward desired outcomes, and flag issues or red flags early.
• Develop and deliver executive communications, leadership messaging, presentations, toolkits, and communication plans that clearly articulate the transformation vision, business rationale, progress, and expected outcomes.
• Ensure consistent, transparent, and aligned messaging across stakeholder groups.
• Define and monitor change KPIs, adoption metrics, organizational health indicators, stakeholder sentiment, and training effectiveness to measure success and recommend improvements.
• Partner with strategy, program management, HRBP, Communications, learning and development, technology, business operations, and executive leadership to align change activities with business priorities and execution timelines.
• Establish scalable change management frameworks, governance, templates, and best practices that strengthen organizational change capability and support continuous improvement.

Requirements

• 7-10 years of experience in Organizational Change Management, Business Transformation, Strategy, Program Management, Organizational Development, Human Capital Consulting, or Business Operations within a global technology or SaaS organization.
• Bachelor s degree in business, Organizational Psychology, Human Resources, Communications, Management, or a related field; MBA or Masters preferred.
• Proven experience leading enterprise-wide change initiatives, including organizational readiness, stakeholder engagement, executive communications, adoption, learning, and capability-building programs.
• Strong expertise in change management frameworks such as PROSCI, ADKAR, Kotter, or equivalent methodologies.
• Demonstrated success partnering with Director, VP, and Executive-level stakeholders, with exceptional facilitation, executive communication, and influencing skills.
• Strong analytical and problem-solving capabilities with experience measuring adoption, organizational health, and change effectiveness through defined KPIs and metrics.
• Experience operating in highly matrixed, fast-paced organizations and collaborating across multiple business functions.
• Demonstrated ability to influence senior stakeholders in complex matrix environments, resolve conflict constructively, and bring strong business acumen and street-smart judgment to transformation governance discussions.
• Proficiency with Microsoft 365 and modern collaboration platforms; experience using AI tools such as Microsoft Copilot, ChatGPT, or Claude to enhance communications, enablement, and change planning is highly desirable.

Preferred Qualifications

• PROSCI Change Management, PMP, Agile, Lean, or equivalent professional certification.
• Experience in Management Consulting (e.g., McKinsey, BCG, Bain, Deloitte, Accenture, EY, PwC, KPMG) or leading enterprise digital transformation, operating model redesign, organizational design, workforce transformation, or technology implementation initiatives.

Beyond the Resume

• People-Centric Strategist: Drives successful transformation by balancing business objectives with organizational behaviour, culture, and employee experience.
• Influential Leader: Builds trust, aligns diverse stakeholders, and drives adoption through collaboration rather than authority.
• Executive Storyteller: Simplifies complex transformation into compelling narratives that inspire confidence and action.
• Capability Builder: Creates scalable change frameworks, leadership capabilities, and organizational practices that sustain long-term transformation.
• Data-Driven Change Leader: Uses adoption metrics, stakeholder insights, and organizational health indicators to measure success and continuously improve outcomes.
• Thrives in Ambiguity: Brings structure, clarity, and confidence to fast-paced, evolving environments.
• Continuous Learner: Embraces emerging change methodologies, AI-enabled tools, and workforce transformation practices to continuously enhance organizational effectiveness.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.