Change Management and CMDB Analyst

Tata Consultancy Services; Hyderabad, Chennai District; On-site; INR 700,000 - 900,000; Full time

Job summary

Tata Consultancy Services invites applications for a Change Management and CMDB Analyst (L2) to govern IT Change processes and maintain CMDB integrity. The role focuses on ensuring changes are properly assessed, approved, implemented, and documented following ITIL guidelines while preserving CI relationships.

Based in Hyderabad/Chennai, it requires 4–8 years of relevant experience in ITIL-enabled environments and CMDB governance.

Qualifications

• Experience with ITIL processes and change management practices.
• Maintaining accuracy and integrity of CMDB data.
• Ability to govern configuration relationships and asset data.

Responsibilities

• The Change Management & CMDB Analyst (L2) is responsible for managing and governing IT Change Management processes and maintaining the accuracy and integrity of the CMDB.
• Ensure changes are assessed, approved, implemented, and documented per ITIL, while preserving CI relationships.

Skills

ITIL

CMDB Governance

Change Mgmt

ITIL v3/v4

Tools

CMDB tools

Job description

Greetings from Tata Consultancy Services!

Join us and be part of TCS's AI Cloud transformation journey!

About the Unit:

TCS Cloud is accelerating the shift to an AI-powered, cloud-first future. As a strategic transformation partner to the world's leading enterprises, it is helping businesses reimagine their core, modernise platforms, unlock data-driven intelligence, and scale innovation through cloud, AI, cybersecurity, automation, and digital engineering. By combining deep industry expertise with cutting-edge technologies, TCS Cloud is enabling the rise of agile, resilient, and intelligent enterprises built to thrive in a rapidly evolving digital world.

Job Title : Change Management and CMDB Analyst

Job Location : Hyderabad/Chennai

Experience required : 4- 8 YEARS

Job Description:

• The Change Management & CMDB Analyst (L2) is responsible for managing and governing IT Change Management processes and maintaining the accuracy and integrity of the Configuration Management Database (CMDB).
• The role ensures all changes are assessed, approved, implemented, and documented in accordance with ITIL best practices while maintaining reliable configuration item (CI) relationships and asset data

Research Study: Cloud strategy and transformation- https://www.tcs.com/what-we-do/services/consulting/cloud-strategy-transformation