Centre Manager / Assistant Manager

CADD Centre; Mysuru, Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

CADD Centre Mysuru is seeking a Centre Manager / Assistant Manager to lead operations, sales, admissions, and student support at the centre. You will drive revenue, manage a team, and ensure high-quality customer service and smooth centre functioning.

The role requires strong sales, team leadership, CRM, and operational management skills, with a focus on meeting admission targets and financial goals through effective marketing and community engagement.

Qualifications

• Graduate or postgraduate in Business Administration, Marketing, Management, or related field.
• Experience in sales, business development, branch/centre management, education, or service industries preferred.
• Strong leadership and people-management abilities.
• Good verbal and written communication skills.
• Target-oriented with a strong focus on business growth.
• Ability to work independently and manage multiple responsibilities.

Responsibilities

• Manage day-to-day operations and ensure smooth functioning of the centre.
• Plan, prioritise and delegate work among team members.
• Monitor team performance and achieve assigned targets.
• Recruit, train, mentor and manage centre staff.
• Maintain a professional, customer-friendly work environment.
• Generate leads and convert prospects into admissions.
• Counsel prospects regarding courses, programs and career opportunities.
• Develop and implement strategies to achieve admission and revenue targets.
• Identify new business opportunities and build relationships with external organizations.
• Develop and execute local marketing and promotional activities.
• Participate in events, exhibitions and seminars for promotion.
• Handle complete admission process and maintain records.
• Ensure timely documentation and fee collection.
• Address student queries and provide appropriate support.
• Monitor and follow up on pending student payments and maintain financial records.

Skills

Sales & Business Development

Team Management

Lead Generation

Conversion

Customer Relationship Management

Admission Counselling

Target Achievement

Marketing & Promotional Activities

Collection & Payment Follow-up

Centre/Branch Operations

Communication & Negotiation Skills

Reporting & Data Analysis

Job description

Job Title: Centre Manager / Assistant Manager Sales & Business Development
Department: Centre Operations / Sales & Business Development
Employment Type: Full-time
Industry: Education / Training / Skill Development

Job Summary

We are looking for a Centre Manager / Assistant Manager to manage the overall operations, sales, admissions, business development, and student support activities of the centre. The ideal candidate should have strong sales, team management, customer relationship, and operational management skills, with the ability to drive centre revenue and achieve business targets.

Key Responsibilities

Centre Operations

• Manage day-to-day centre operations and ensure smooth functioning.
• Plan, prioritize, and delegate work among team members.
• Monitor team performance and ensure achievement of assigned targets.
• Recruit, train, mentor, and manage centre staff.
• Maintain a professional, customer-friendly work environment.

Sales & Business Development

• Generate leads through various channels and convert prospects into admissions.
• Follow up with leads, walk-ins, enquiries, and prospective students.
• Counsel prospects regarding courses, programs, and career opportunities.
• Develop and implement strategies to achieve admission and revenue targets.
• Identify new business opportunities and build relationships with external organizations.

Marketing & Brand Development

• Develop and execute local marketing and promotional activities.
• Participate in events, exhibitions, seminars, workshops, and other promotional activities.
• Build and maintain relationships with external stakeholders and institutions.
• Represent the centre at relevant events and networking activities.

Admissions & Student Management

• Handle the complete admission process and maintain accurate records.
• Ensure timely documentation and fee collection.
• Address student queries and provide appropriate support.
• Maintain strong relationships with students and ensure a positive experience.

Collections & Finance

• Monitor and follow up on pending student payments.
• Ensure timely collection of monthly fees.
• Maintain sales, admission, and payment records.
• Handle cash/cheque/DD transactions and ensure proper documentation.
• Assist in preparing centre budgets, expenditure plans, and financial reports.

Team & Performance Management

• Monitor individual and team performance against targets.
• Conduct regular reviews and provide feedback to team members.
• Identify training requirements and support employee development.
• Encourage teamwork and maintain a positive work culture.

Reporting & Administration

• Prepare regular sales, admission, collection, and operational reports.
• Analyse centre performance and identify areas for improvement.
• Monitor the effectiveness of marketing and business development activities.
• Ensure compliance with company policies, processes, and standards.

Required Skills

• Sales & Business Development
• Team Management
• Lead Generation & Conversion
• Customer Relationship Management
• Admission Counselling
• Target Achievement
• Marketing & Promotional Activities
• Collection & Payment Follow-up
• Centre/Branch Operations
• Communication & Negotiation Skills
• Reporting & Data Analysis

Candidate Profile

• Graduate/Postgraduate in Business Administration, Marketing, Management, or a related field.
• Experience in sales, business development, branch/centre management, education, training, or service industries will be preferred.
• Strong leadership and people-management abilities.
• Good verbal and written communication skills.
• Target-oriented with a strong focus on business growth.
• Ability to work independently and manage multiple responsibilities.