Center Manager

Anudip; Lucknow; On-site; INR 600,000 - 900,000; Full time

Job summary

Anudip Center Manager in Lucknow leads program management, mobilization, enrollment, training and placement efforts to achieve quality outcomes for students and partners. You will coordinate with PMO, HR, and academics to implement strategies and monitor performance.

The role requires strong people management, stakeholder engagement and adherence to processes, with a focus on serving marginalized communities and sustaining center operations.

Qualifications

• Graduate or postgraduate in any discipline.
• 5 years of experience in skill development, including 3 years in team management.
• Experience in donor-funded skilling operations.
• Strong interpersonal skills; should demonstrate patience and perseverance.
• Should be able to counsel students and work for marginalized communities.
• Prior Center Head experience in skill development projects is an added advantage.

Responsibilities

• Coordinate program management to optimize resources and achieve deliverables.
• Supervise and coordinate enrollment, training, and placement activities at the center.
• Maintain partnerships with colleges, schools and government bodies; engage with stakeholders.
• Foster a positive, inclusive, result-driven work environment and mentor center staff.
• Manage day-to-day center budget and ensure compliance with policies and audits.
• Oversee procurement, maintenance, and administrative needs of the center.

Skills

Leadership

Team management

Stakeholder engagement

Communication

Mentoring

Analytical

Detail-oriented

Education

Graduate

Post graduate

Job description

Center Manager

Roles Responsibilities:

Program Management

• Ensure optimum utilization of the existing resources by working closely with the Cluster/Regional Manager
• Supervise and coordinate the implementation of strategic plans to achieve key deliverables related to Student Lifecycle Management
• Mobilization: maintain and effectively utilize key institutional and government partnerships that will enable quality mobilization while achieving required numbers
• Enrolment: supervise enrolment processes to ensure end outcome in terms of numbers and quality - Training: Own the training process for concrete outcomes to ensure adherence to processes and help achieve high quality academic results
• Placement: monitor and enable student participation in placement activities and organize placement drives at the center.
• Ensure compliance with process metrices and quality standards while continuously seeking opportunities for program improvement.

Build a Culture

• Promote a culture at the entre that emphasizes a strong correlation between effective planning and execution.
• Promote result-driven mindset coupled with a commitment to ethical principles in the execution of tasks at Centers.
• Maintain the quality standards along with mentoring and counselling of students to generate impact.
• Serve as a role model and cultural ambassador for the organization, actively speaking out against incorrect behavior and work at Centers.

Stakeholder Engagement

• Act as a liaison between the center and external stakeholders (colleges, schools govt bodies)
• Represent the organization at community events and collaborate with other service providers.
• Cultivate and maintain strong relationships with community partners, and other external stakeholders to enhance the impact and reach of the organization.
• Collaborate with cross functional internal teams (PMO, Academic Excellence, HR, ME, PRO, MIS, Curriculum, IT, Finance, Admin etc.) for operational requirements.
• Participate in formal meetings to share operational feedback with respective stakeholders.

People Management

• Foster a positive, inclusive and result-driven work environment
• Train and mentor a high-performing center team of mobilizers, academic counsellors and faculties.
• Enable optimal productivity level of reporting teams.
• Provide support and professional development opportunities to team members.
• Conduct regular performance evaluations and provide constructive feedback.
• Manage employee engagement and attrition at the center level.

Financial Management

• Manage the day to day center operational budget for related activities functions effectively
• Ability to adhere to processes Compliance and Reporting
• Maintain accurate and comprehensive documentation of program activities and impact for the purpose of reviews and internal and external audits.
• Ensure compliance with all relevant laws, regulations, and organizational policies.
• Prepare and submit regular reports on center activities, outcomes, and challenges.
• Analytical
• Detail-oriented
• Ability to adhere to processes

Administration

• Oversee the procurement of necessary supplies and equipment.
• Implement cost-effective measures without compromising service quality.
• Ensure proper upkeep and maintenance of center facilities and report anomalies on time

Desired profile:

• Graduate Post Graduate in any discipline
• 5 years of experience in skill development industry of which 3 years must be in team management.
• At least 3 years of experience in donor funded skilling operations
• Strong Interpersonal skills; Should demonstrate patience perseverance
• Should be able to counsel students
• Must have the inclination towards society and working for marginalized community
• Prior experience as a Center Head in skill development projects will be an added advantage

Job Category: Center Manager

Job Type: Full Time

Job Location: UP-Lucknow