Center Manager

ANUDIP FOUNDATION; Lucknow; On-site; INR 900,000 - 1,300,000; Full time

Job summary

ANUDIP FOUNDATION in Lucknow seeks a Center Head to lead operations, mobilize partnerships with colleges, government bodies, and donors, and drive student enrollment and placements. You will oversee training delivery, ensure quality outcomes, and guide a center team toward impact-driven results.

You will manage resources, maintain governance, and foster stakeholder relations to enhance reach for marginalized communities in skill development programs.

Qualifications

• Graduate or postgraduate in any discipline.
• 5 years in skill development, with at least 3 years in team management.
• Minimum 3 years in donor-funded skilling operations.
• Strong interpersonal skills; patient and perseverant.
• Ability to counsel students.
• Commitment to society and marginalized communities.
• Experience as Center Head in skill development projects is a plus.

Responsibilities

• Ensure optimum utilization of resources by working closely with the Cluster/Regional Manager.
• Supervise and coordinate the implementation of strategic plans for Student Lifecycle Management.
• Mobilize partnerships with institutions and government to enable quality mobilization.
• Oversee enrolment processes to achieve target numbers and quality; own training outcomes.
• Monitor placements and organize placement drives at the center.
• Ensure compliance with processes and quality standards and seek improvements.
• Foster stakeholder engagement and collaborate with cross-functional teams.

Skills

Interpersonal skills

Counsel students

Patience and perseverance

Team management

Donor funded programs experience

Education

Graduate / Postgraduate in any discipline

Job description

• Ensure optimum utilization of the existing resources by working closely with the Cluster/Regional Manager
• Supervise and coordinate the implementation of strategic plans to achieve key deliverables related to Student Lifecycle Management
• Mobilization: maintain and effectively utilize key institutional and government partnerships that will enable quality mobilization while achieving required numbers
• Enrolment: supervise enrolment processes to ensure end outcome in terms of numbers and quality - Training: Own the training process for concrete outcomes to ensure adherence to processes and help achieve high quality academic results
• Placement: monitor and enable student participation in placement activities and organize placement drives at the center.
• Ensure compliance with process metrices and quality standards while continuously seeking opportunities for program improvement.

Roles & Responsibilities

Program Management

• Ensure optimum utilization of the existing resources by working closely with the Cluster/Regional Manager
• Supervise and coordinate the implementation of strategic plans to achieve key deliverables related to Student Lifecycle Management
• Mobilization: maintain and effectively utilize key institutional and government partnerships that will enable quality mobilization while achieving required numbers
• Enrolment: supervise enrolment processes to ensure end outcome in terms of numbers and quality - Training: Own the training process for concrete outcomes to ensure adherence to processes and help achieve high quality academic results
• Placement: monitor and enable student participation in placement activities and organize placement drives at the center.
• Ensure compliance with process metrices and quality standards while continuously seeking opportunities for program improvement.

Build a Culture

• Promote a culture at the entre that emphasizes a strong correlation between effective planning and execution.
• Promote result-driven mindset coupled with a commitment to ethical principles in the execution of tasks at Centers.
• Maintain the quality standards along with mentoring and counselling of students to generate impact.
• Serve as a role model and cultural ambassador for the organization, actively speaking out against incorrect behavior and work at Centers.

Stakeholder Engagement

• Act as a liaison between the center and external stakeholders (colleges, schools & govt bodies)
• Represent the organization at community events and collaborate with other service provider’s.
• Cultivate and maintain strong relationships with community partners, and other external stakeholders to enhance the impact and reach of the organization.
• Collaborate with cross functional internal teams (PMO, Academic Excellence, HR, M&E, PRO, MIS, Curriculum, IT, Finance, Admin etc.) for operational requirements.
• Participate in formal meetings to share operational feedback with respective stakeholders.

People Management

• Foster a positive, inclusive and result-driven work environment
• Train and mentor a high-performing center team of mobilizers, academic counsellors and faculties.
• Enable optimal productivity level of reporting teams.
• Provide support and professional development opportunities to team members.
• Conduct regular performance evaluations and provide constructive feedback.
• Manage employee engagement and attrition at the center level.

Financial Management

• Manage the day to day center operational budget for related activities & functions effectively
• Ability to adhere to processes Compliance and Reporting
• Maintain accurate and comprehensive documentation of program activities and impact for the purpose of reviews and internal and external audits.
• Ensure compliance with all relevant laws, regulations, and organizational policies.
• Prepare and submit regular reports on center activities, outcomes, and challenges.
• Analytical
• Detail-oriented
• Ability to adhere to processes

Administration

• Oversee the procurement of necessary supplies and equipment.
• Implement cost-effective measures without compromising service quality.
• Ensure proper upkeep and maintenance of center facilities and report anomalies on time

Desired profile:

• Graduate Post Graduate in any discipline
• 5 years of experience in skill development industry of which 3 years must be in team management.
• At least 3 years of experience in donor funded skilling operations
• Strong Interpersonal skills; Should demonstrate patience & perseverance
• Should be able to counsel students
• Must have the inclination towards society and working for marginalized community
• Prior experience as a Center Head in skill development projects will be an added advantage