Center Co-ordinator

Maxxcell Overseas Education Services; Goa; On-site; INR 300,000 - 420,000; Full time

Job summary

Maxxcell Overseas Education Services in Margao, Goa, seeks a Center Coordinator to oversee daily branch operations, engage with students, and profile assess for study abroad programs.

You will work with admin, marketing and operations teams, maintain CRM records, respond to inquiries, and build ties with colleges in South Goa.

Qualifications

• Bachelor's degree in any relevant field.
• 1–3 years of work experience in customer support/admin/sales.
• Must have a 2-wheeler vehicle.
• Excellent verbal & written communication.

Responsibilities

• Handle day-to-day activities of the branch.
• Oversee operations of the South Goa Branch.
• Coordinate with assistant center coordinator to meet deadlines.
• Attend to walk-in and telephonic inquiries.
• Update data on the CRM Software.
• Conduct activities to improve business and increase walk-ins.
• Collaborate with Admin, Marketing & Operations teams for smooth workflows.
• Conduct detailed profile assessments for students considering studying abroad.
• Advise and counsel students on courses and universities in various countries.
• Assist in shortlisting courses and universities that fit students' profiles and goals.
• Build relations with TPOs of colleges for overseas education seminars.

Skills

Customer support

Administration

Sales

Communication skills

Research skills

Education

Bachelor's degree

Tools

CRM software

Job description

Job Description

We are looking for a Center Coordinator in Margao, Goa, to oversee daily operations and functions of the center. The role involves understanding students' aspirations, interests, and backgrounds, conducting detailed profile assessments for those interested in studying abroad, and building strong relationships with colleges across South Goa.

Job Roles and Responsibilities

• Handle all day-to-day activities with respect to the branch.
• Oversee all functions and operations of the South Goa Branch.
• Work closely with the assistant center coordinator to ensure delivery of work within deadlines.
• Attending to walk-in and telephonic inquiries.
• Taking follow-ups, getting conversions, and updating data on the CRM Software.
• Conduct activities to improve business and increase walk‑ins in South Goa.
• Work closely with the Admin department, Marketing Department & Operations team to ensure smooth workflows.
• Conduct detailed profile assessments for students interested in studying at international universities.
• Advise and counsel students on courses, universities in various countries, admission requirements, fee structures, and scholarships.
• Assist in shortlisting courses and universities that fit students' profiles and career goals.
• Build relations with TPOs of various colleges for overseas education seminars and activities with the students.

Job Requirements

• Minimum 1-3 years of work experience in customer support/Admin/Sales.
• Must be able to research using multiple sources.
• Must have a 2-wheeler vehicle.
• Excellent verbal & written communication.
• Bachelor's degree in any relevant field.