CCM Project Manager

Manpowergroup Services India; Mohali; On-site; INR 3,500,000 - 5,500,000; Full time

Job summary

Manpowergroup Services India is seeking a Senior Project Manager with CCM domain expertise to lead large-scale IT projects. The role requires 10+ years in IT project management and 3+ years in a senior capacity, with hands-on CCM platform experience and strong communication skills.

The role focuses on end-to-end project delivery, stakeholder management, and successful CCM implementations across platforms like Smart Communications, Quadient Inspire, OpenText Exstream, and Adobe Experience

Qualifications

• 10+ years of IT project management experience.
• 3+ years in a senior/lead project management role.
• Strong knowledge of Agile, Waterfall & Hybrid methodologies.
• Hands-on CCM platforms: Smart Communications, Quadient Inspire, OpenText Exstream, Adobe Experience Manager.

Responsibilities

• Lead endtoend IT project delivery across Agile, Waterfall & Hybrid methodologies.
• Manage stakeholders, budgets, resources & risks effectively.
• Drive project execution using Jira and MS Project.
• Oversee CCM implementations with platforms such as Smart Communications, Quadient Inspire, OpenText Exstream, and Adobe Experience Manager.
• Ensure timely delivery, quality standards, and client satisfaction.

Skills

Agile

Waterfall

Hybrid methodologies

Stakeholder management

Risk management

Tools

Jira

MS Project

Job description

Job Title: Senior Project Manager -CCM domain

Location: Punjab (Onsite)

Timings: 6 PM 3 AM

Role Overview

We are hiring an experienced Project Manager with a strong background in Customer Communications Management (CCM). The ideal candidate will have 10+ years of IT project management experience, including 3+ years in a senior/lead role, and proven expertise in managing largescale CCM projects.

Key Responsibilities

• Lead endtoend IT project delivery across Agile, Waterfall & Hybrid methodologies
• Manage stakeholders, budgets, resources & risks effectively
• Drive project execution using tools like Jira and MS Project
• Oversee CCM implementations with platforms such as Smart Communications, Quadient Inspire, OpenText Exstream, and Adobe Experience Manager
• Ensure timely delivery, quality standards, and client satisfaction

Desired Candidate Profile

• 10+ years of IT project management experience
• 3+ years in a senior/lead project management role
• Strong knowledge of Agile, Waterfall & Hybrid methodologies
• Handson experience with CCM platforms (Smart Communications, Quadient Inspire, OpenText Exstream, Adobe Experience Manager)
• Excellent communication, leadership, and problemsolving skills

Keywords for Naukri Search Optimization

• Project Manager CCM
• Senior Project Manager – IT
• Smart Communications, Quadient Inspire, OpenText Exstream, Adobe Experience Manager
• Jira, MS Project
• Agile, Waterfall, Hybrid Project Management
• Stakeholder Management, Risk Management, Resource Planning