Category Manager

paytm; Dadri; On-site; INR 4,000,000 - 6,500,000; Full time

Job summary

Paytm is seeking an experienced Category Lead to build and scale a new high-potential category. You will own the category strategy, drive growth, and work across product, growth, operations, and commercial teams to deliver scale and profitability.

You'll translate customer insights into financing journeys, optimize the product and business metrics, stay obsessed with unit economics, and partner with senior leadership to launch bold initiatives in Paytm's new venture.

Qualifications

• 10+ years of experience in Category Management, Product Management, or General Management.
• Proven ability to own and scale a business or category.
• Strong analytical and commercial orientation with data-driven decision making.

Responsibilities

• Own end-to-end strategy, growth, and P&L for the category.
• Define and build customer-first financing journeys.
• Drive category growth through acquisition, engagement, and retention.
• Collaborate with cross-functional teams to execute strategy.
• Identify new business initiatives with zero-to-one mindset.

Skills

Category management

Product management

Business management

General management

Job description

About the Role

We are looking for an experienced Category Lead to build, own, and scale a high-potential category from the ground up.

This is a high-impact, entrepreneurial role that combines business ownership, product thinking, strategy, and execution. The role will be responsible for defining the category strategy, identifying growth opportunities, building customer-centric solutions, and driving the business towards scale and profitability. The ideal candidate will have a strong track record of owning and scaling businesses or categories, with the ability to operate across product, growth, operations, and commercial functions.

What You’ll Do

• Own the end-to-end strategy, growth, and P&L for the category.
• Define and build customer-first financing journeys where customers pay interest only on the amount utilized, enabling a flexible and efficient borrowing experience.
• Develop and execute strategies to drive customer acquisition, engagement, utilization, retention, and overall category growth.
• Use data, customer insights, and experimentation to continuously optimize the product and business performance.
• Track and improve key metrics including portfolio growth, customer adoption, utilization, profitability, and unit economics.
• Partner closely with Product, Technology, Risk, Operations, Marketing, and other cross-functional teams to execute the category strategy.
• Work closely with senior leadership to identify, launch, and scale new business initiatives as part of Paytm's new venture.
• Operate with a zero-to-one mindset, taking ownership from identifying the opportunity through to building a scalable business.

What We’re Looking For

• 10+ years of experience in Category Management, Product Management, Business Management, General Management, or a similar role.
• Proven experience owning and scaling a business, category, or product with measurable impact on growth and profitability.
• Strong understanding of customer journeys, marketplaces, merchant ecosystems, supply chains, logistics, digital businesses, or financial products.
• Experience managing large portfolios and driving business outcomes through data-led decision making.
• Strong commercial and analytical orientation, with the ability to translate insights into actionable business strategies.
• Excellent stakeholder management and cross-functional leadership skills.
• Strong problem-solving ability and comfort working in ambiguous, fast-changing environments.
• Entrepreneurial mindset with the ability to build from zero, move with speed, and take end-to-end ownership.