Category Management- DGM/ GM

Paytm; Dadri; On-site; INR 3,500,000 - 6,000,000; Full time

Job summary

Paytm is seeking an experienced Category Lead to define, build, and scale one of our categories from the ground up. This high-impact, entrepreneurial role combines category ownership, product thinking, business strategy, and cross-functional execution.

The ideal candidate will have experience owning large business categories, driving growth, and building customer-centric products at scale. This position offers a chance to shape the future of Paytm's ventures in a dynamic Indian market.

Qualifications

• 7–10 years in Category Management, Product Ownership, Business Management, or General Management.
• Experience owning and scaling a business category or product with measurable impact.
• Strong understanding of customer journeys, marketplace ecosystems, or financial products.

Responsibilities

• Own end-to-end strategy, growth, and P&L of the category.
• Design customer-first financing journeys with flexible borrowing.
• Identify new customer segments and growth opportunities across merchants and SMEs.
• Drive category performance with data-led decisions and optimization.
• Monitor portfolio performance, adoption, profitability, and key metrics.
• Collaborate with leadership to launch and scale new initiatives.

Skills

Category Management

Product Ownership

Business Management

General Management

Data-driven decisions

Stakeholder Management

Analytical skills

Cross-functional collaboration

Entrepreneurial mindset

Job description

About Us :

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce.

Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.

About the Role :

We are looking for an experienced Category Lead to define, build, and scale one of our categories from the ground up

This is a high-impact, entrepreneurial role that combines category ownership, product thinking, business strategy, and cross-functional execution. The ideal candidate will have experience owning large business categories, driving growth, and building customer-centric products at scale.

What You'll Do :

• Own the end-to-end strategy, growth, and P&L of the category.
• Design customer-first financing journeys where interest is charged only on the utilized amount, creating a flexible borrowing experience.
• Identify new customer segments, use cases, and growth opportunities across merchants, D2C brands, SMEs, and digital businesses.
• Drive category performance through data-led decision making, experimentation, and continuous optimization.
• Monitor portfolio performance, customer adoption, profitability, and key business metrics.
• Work closely with leadership to launch and scale new initiatives as part of Paytm's new venture.

What We're Looking For :

• 7-10 years of experience in Category Management, Product Ownership, Business Management, or General Management.
• Strong experience owning and scaling a business category or product with measurable business impact.
• Strong understanding of customer journeys, marketplace ecosystems, supply chain, logistics, merchant platforms, or financial products.
• Demonstrated ability to manage large portfolios, drive business growth, and influence cross-functional teams.
• Excellent analytical, stakeholder management, and problem-solving skills.
• Entrepreneurial mindset with the ability to thrive in a fast-paced, zero-to-one environment.

Preferred Experience :

• Exposure to D2C ecosystems, managing large scale categories.
• Experience launching new categories or scaling products from inception to growth.

Why join us :

• Work with a high-performing and passionate product, design, and engineering team.
• Shape the future of credit for millions of users.
• Build at scale in one of India's most dynamic and regulated spaces.
• Flexible and inclusive work environment with fast decision-making and ownership.

Compensation :

If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 25 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants - and we are committed to it. India's largest digital lending story is brewing here. It's your opportunity to be a part of the story!