Catalog specialist, Core Consumables

Amazon; Bengaluru; On-site; INR 1,200,000 - 1,600,000; Full time

Job summary

ASSPL - Karnataka - B56 is seeking a high-potential and results-driven professional to join the Operational Excellence team. You will work with Category teams to improve catalog quality and drive brand outreach, ensuring customers can easily discover products on the marketplace.

The role emphasizes data-driven support across business teams and protecting Amazon’s reputation. Key responsibilities include maintaining data quality, updating SOPs, producing business reports, and resolving catalog

Qualifications

• Bachelor's degree is required.
• Master's degree is preferred.

Responsibilities

• Review Amazon catalog for content quality and coordinate with internal team to fix issues for better customer experience.
• Document processes and regularly update SOPs; review and suggest SOP changes to Category managers.
• Handle daily, weekly and monthly business reports.
• Resolve attribute mismatches for better inventory classification and policy conflicts like returnable.
• Improve discoverability of ASINs by leaf nodes coverage and reduce misclassifications.
• Be the subject matter expert on IDQ and assist category POCs with catalog quality issues.
• Learn and understand Amazon’s data resources and know when to use them.

Education

Bachelor's degree

Master's degree

Tools

MS Office

Job description

Description

We are looking for high-potential, innovative, and a results oriented professional to join Amazon who can work in ambiguous situations and chart the way forward. By joining the Operational Excellence team for the Core Consumables Category, you will work with Category teams to improve the quality of catalog, drive brand outreach so that our customers can easily discover our products on the marketplace. This role requires working with business teams across the company to provide data driven support - key to the success of the category profitability and best in class customer experience. At the core of the position is passion for protecting Amazon’s reputation, delivering par excellence Customer Experience and making it the preferred choice for millions of buyers.

Key job responsibilities

• Review Amazon catalog for content quality (internal Data quality IDQ) based on pre-defined guidelines & co-ordinate with internal team to fix the issues for better customer experience.
• Document processes & regularly update existing SOPs. Review & suggest SOP changes required if any to the team basis input from Category managers
• Handle various sets of daily, weekly and monthly business reports
• Resolve conflicts on attribute mismatches for better inventory classification and handling and resolve tickets on policy conflicts like returnable
• Improve the discoverability of ASINs by driving leaf nodes coverage, reduce misclassifications and thereby increase browse node classification accuracy
• Be the subject matter expert on IDQ and lead & help category POCs on their issues related to catalog quality.
• Learn and understand a broad range of Amazon’s data resources and know how, when, and which to use and which not to use.

Basic Qualifications

• Bachelor's degree
• Experience with Microsoft Office products and applications

Preferred Qualifications

• Master's degree

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company

ASSPL - Karnataka - B56

Job ID: A10499533