Catalog Lead - Wireless, IN Amazon Distribution

Amazon Inc.; Bengaluru; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Amazon Distribution in Bengaluru (IN) seeks a Catalog Lead - Wireless to collaborate with sellers, vendors and internal teams for catalog correction, new launch preparations, deal support and content optimization.

You will assist with onboarding processes, coordinate product imaging, review catalog quality, and generate routine business reports while maintaining high standards and meeting deadlines.

Qualifications

• Bachelor's degree required.
• Experience with Microsoft Office products and applications.
• Speak, write, and read fluently in English.

Responsibilities

• Assist sellers/vendors to get well versed with various Amazon tools and provide onsite and office support for catalog creation, listing products, shipment related issues etc.
• Handle various types of cases related to inbounding, product issues and customer complaints.
• Provide required inputs to seller to manage customer feedback.
• Co-ordinate with sellers/vendors & internal teams for Catalog creation & product imaging.
• Review Amazon catalog for content quality based on per-defined guidelines & co-ordinate with internal team to fix the issues for better customer experience.
• Document processes & regularly update existing SOPs.
• Review & suggest SOP changes required if any to the team basis input from Category managers.
• Handle various sets of daily, weekly and monthly business reports.
• Onboard new processes if required as per the business needs.

Skills

English fluency

Independent/well-organized

Deadline driven

Education

Bachelor's degree

Tools

MS Office

Job description

Catalog Lead - Wireless, IN Amazon Distribution

Work directly with sellers/vendors & internal teams for Catalog correction, report sharing, new launch preparations, deal support.

Key job responsibilities

• Assist sellers / vendors to get well versed with various Amazon tools and provide onsite and office support for catalog creation, listing products, shipment related issues etc.
• Handle various types of cases related to inbounding, product issues and customer complaints
• Provide required inputs to seller to manage customer feedback
• Co-ordinate with sellers/vendors & internal teams for Catalog creation & product imaging.
• Review Amazon catalog for content quality based on per-defined guidelines & co-ordinate with internal team to fix the issues for better customer experience
• Document processes & regularly update existing SOPs
• Review & suggest SOP changes required if any to the team basis input from Category managers
• Handle various sets of daily, weekly and monthly business reports
• Onboard new processes if required as per the business needs

Basic Qualifications

• Bachelor's degree
• Experience with Microsoft Office products and applications
• Speak, write, and read fluently in English

Preferred Qualifications

- Can work proactively and independently, meet deadlines, and deliver on projects and tasks

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.