Walk-in | Cashier - Food Industry

SRM Institute of Science and Technology; Chennai; Sur place; INR 167 000 - 279 000; Plein temps

Résumé du poste

SRM Institute of Science and Technology in Chennai invites applications for a Cashier-Billing role within our food service operations. You will prepare accurate bills for food and beverage orders, collect payments through various methods, issue receipts, and ensure transactions are recorded correctly in the billing system.

You will operate the POS, apply discounts, check pricing and taxes, coordinate with kitchen and service staff to resolve discrepancies, reconcile daily cash, generate sales

Responsabilités

• Prepare accurate bills for food and beverage orders.
• Collect payments through cash, debit/credit cards, UPI, and other approved payment methods.
• Issue receipts to customers for every transaction.
• Verify cash received and return the correct change.
• Ensure all transactions are recorded accurately in the billing system.
• Operate the Point of Sale (POS) system for billing and order processing.
• Enter food orders and apply approved discounts, offers, and promotions.
• Ensure correct pricing, taxes, and service charges are applied as applicable.
• Coordinate with kitchen staff to resolve billing or order discrepancies.
• Report POS or billing system issues to the concerned department.
• Maintain accurate records of daily cash collections and digital payments.
• Reconcile cash, card, and UPI transactions at the end of each shift.
• Prepare daily sales and cash closing reports.
• Report cash shortages, excess amounts, refunds, or discrepancies to the supervisor.
• Submit collected cash and transaction records to the authorized person.
• Greet customers politely and handle billing inquiries professionally.
• Explain menu prices, available payment options, and applicable offers.
• Resolve minor billing issues and escalade complaints when necessary.
• Maintain accuracy and efficiency during peak business hours.
• Ensure a smooth and pleasant checkout experience for customers.
• Coordinate with service staff, kitchen staff, and restaurant supervisors regarding orders and billing.
• Verify order details before generating bills.
• Inform the concerned team about cancelled orders, refunds, and payment failures.
• Support the operations team in maintaining smooth daily restaurant activities.
• Maintain a clean and organized cashier counter.
• Follow food establishment hygiene and workplace safety procedures.
• Keep food items and beverages away from cash-handling and billing equipment.
• Follow company policies for personal grooming, uniforms, and professional conduct.

Description du poste

Role & responsibilities

Billing and Cash Handling

• Prepare accurate bills for food and beverage orders.
• Collect payments through cash, debit/credit cards, UPI, and other approved payment methods.
• Issue receipts to customers for every transaction.
• Verify cash received and return the correct change.
• Ensure all transactions are recorded accurately in the billing system.

2. POS and Billing System Management

• Operate the Point of Sale (POS) system for billing and order processing.
• Enter food orders and apply approved discounts, offers, and promotions.
• Ensure correct pricing, taxes, and service charges are applied as applicable.
• Coordinate with kitchen staff to resolve billing or order discrepancies.
• Report POS or billing system issues to the concerned department.

3. Cash Reconciliation and Reporting

• Maintain accurate records of daily cash collections and digital payments.
• Reconcile cash, card, and UPI transactions at the end of each shift.
• Prepare daily sales and cash closing reports.
• Report cash shortages, excess amounts, refunds, or discrepancies to the supervisor.
• Submit collected cash and transaction records to the authorized person.

4. Customer Service

• Greet customers politely and handle billing inquiries professionally.
• Explain menu prices, available payment options, and applicable offers.
• Resolve minor billing issues and escalade complaints when necessary.
• Maintain accuracy and efficiency during peak business hours.
• Ensure a smooth and pleasant checkout experience for customers.

5. Coordination with Other Departments

• Coordinate with service staff, kitchen staff, and restaurant supervisors regarding orders and billing.
• Verify order details before generating bills.
• Inform the concerned team about cancelled orders, refunds, and payment failures.
• Support the operations team in maintaining smooth daily restaurant activities.

6. Food Industry Hygiene and Workplace Standards

• Maintain a clean and organized cashier counter.
• Follow food establishment hygiene and workplace safety procedures.
• Keep food items and beverages away from cash-handling and billing equipment.
• Follow company policies for personal grooming, uniforms, and professional conduct.

Preferred candidate profile

* Immediate Joiners - Male and Female