Job Title
Cashier
Location
Croma Store, Hyderabad
Department
Retail Operations
Reports To
Store Manager
Job Summary
The Cashier is responsible for handling customer billing transactions accurately and efficiently while providing excellent customer service. The role involves processing payments, managing cash and digital transactions, maintaining billing records, and supporting store operations to ensure a seamless shopping experience.
Key Responsibilities
Billing & Transactions
- Process customer purchases through POS (Point of Sale) systems.
- Accurately handle cash, credit/debit card, UPI, and other digital payments.
- Generate invoices, receipts, and billing documents.
- Verify pricing, discounts, promotions, and warranties during billing.
Cash Handling
- Maintain accurate cash drawer balances.
- Perform opening and closing cash reconciliation.
- Ensure proper accounting of all transactions.
- Report any discrepancies to the Store Manager immediately.
Customer Service
- Greet customers professionally and assist with billing-related queries.
- Resolve customer concerns regarding payments, refunds, and exchanges.
- Promote loyalty programs, extended warranties, and store offers.
Compliance & Documentation
- Follow company policies and cash-handling procedures.
- Maintain transaction records and required documentation.
- Ensure compliance with audit requirements and internal controls.
Store Support
- Coordinate with sales staff for smooth customer checkout.
- Assist in store operations during peak hours.
- Support inventory and administrative activities as assigned.
Qualifications
- Intermediate / Graduate in any discipline.
- Prior experience as a Cashier, Billing Executive, or Customer Service Associate preferred.
- Freshers with good communication skills may also apply.
Skills Required
- Basic computer knowledge and POS billing systems.
- Good numerical and cash-handling skills.
- Strong customer service orientation.
- Ability to work in a fast-paced retail environment.
- Good communication skills in Telugu, Hindi, and basic English.
- Attention to detail and accuracy.
Experience
- 0–3 years in Retail, Electronics, FMCG, or Customer Service.
Salary Range
₹13,000 – ₹18,000 per month (depending on experience and company policy) plus applicable incentives/benefits.
Preferred Candidate Profile
- Presentable and customer-friendly personality.
- Experience in retail stores, electronics showrooms, supermarkets, or malls is an added advantage.
- Immediate joiners preferred.
Number of Openings
6
Location
Croma Store, Hyderabad