Cashier

Gourmet Investments; Mumbai City; On-site; INR 167,000 - 279,000; Full time

Job summary

Gourmet Investments in Mumbai targets a meticulous cashier to manage daily cash counter operations, process payments, generate bills, and ensure accurate billing.

The role requires experience in cash handling, billing, retail operations, and familiarity with POS systems and basic Excel. Freshers with strong numeracy and communication skills are welcome, with training provided.

Qualifications

• 12th Pass, Graduate, or equivalent qualification; candidates with a background in Commerce or Accounting will be preferred.
• 05 years of experience in cash handling, billing, retail operations, or customer service. Freshers with good numerical and communication skills may also apply.
• Basic computer knowledge, MS Excel, billing software, and Point of Sale (POS) systems.
• Knowledge of cash handling, payment processing, daily cash reconciliation, and maintaining transaction records.
• Familiarity with cash, debit/credit card transactions, UPI, and other digital payment methods.
• Good verbal communication and customer-handling skills.
• Honest, reliable, detail-oriented, organized, and capable of handling financial transactions responsibly.
• Strong numerical ability, accuracy in billing, time management, and the ability to work effectively in a team.

Responsibilities

• Handle daily cash counter operations, including cash receipts, payments, and customer transactions, ensuring accuracy and accountability.
• Process customer payments through cash, credit/debit cards, UPI, and other authorized payment methods.
• Generate bills, invoices, and receipts using POS systems or billing software.
• Verify product prices, discounts, promotional offers, and applicable taxes to ensure accurate billing.
• Maintain accurate records of daily sales, cash collections, refunds, cancellations, and other financial transactions.
• Perform daily cash closing and reconciliation by matching physical cash and digital payment records against billing system reports.
• Identify and report cash discrepancies, billing errors, or payment-related issues to the supervisor or accounts team.
• Handle customer queries related to billing, payments, refunds, and receipts in a polite and professional manner.
• Ensure proper cash security, follow cash-handling procedures, and adhere to company policies and internal control guidelines.
• Coordinate with store, sales, and accounts teams to resolve billing discrepancies and ensure smooth operations.
• Maintain cleanliness and organization of the cash counter and ensure the proper functioning of billing equipment.
• Prepare daily cash summaries and transaction reports and submit them to the concerned supervisor.
• Maintain confidentiality of financial information and customer transaction details.
• Support internal audits and verification of cash and billing records whenever required.

Skills

Cash handling

Billing

Retail operations

Customer service

MS Excel

Billing software

POS systems

Payment processing

Communication skills

Numerical ability

Education

12th pass / Graduate

Commerce or Accounting background preferred

Tools

Billing software

MS Excel

POS systems

Job description

Role & responsibilities

• Handle daily cash counter operations, including cash receipts, payments, and customer transactions, ensuring accuracy and accountability.
• Process customer payments through cash, credit/debit cards, UPI, and other authorized payment methods.
• Generate bills, invoices, and receipts using POS systems or billing software.
• Verify product prices, discounts, promotional offers, and applicable taxes to ensure accurate billing.
• Maintain accurate records of daily sales, cash collections, refunds, cancellations, and other financial transactions.
• Perform daily cash closing and reconciliation by matching physical cash and digital payment records against billing system reports.
• Identify and report cash discrepancies, billing errors, or payment-related issues to the supervisor or accounts team.
• Handle customer queries related to billing, payments, refunds, and receipts in a polite and professional manner.
• Ensure proper cash security, follow cash-handling procedures, and adhere to company policies and internal control guidelines.
• Coordinate with store, sales, and accounts teams to resolve billing discrepancies and ensure smooth operations.
• Maintain cleanliness and organization of the cash counter and ensure the proper functioning of billing equipment.
• Prepare daily cash summaries and transaction reports and submit them to the concerned supervisor.
• Maintain confidentiality of financial information and customer transaction details.
• Support internal audits and verification of cash and billing records whenever required.

Preferred candidate profile

• Education: 12th Pass, Graduate, or equivalent qualification; candidates with a background in Commerce or Accounting will be preferred.
• Experience: 05 years of experience in cash handling, billing, retail operations, or customer service. Freshers with good numerical and communication skills may also apply.
• Technical Skills: Basic computer knowledge, MS Excel, billing software, and Point of Sale (POS) systems.
• Cash Management: Knowledge of cash handling, payment processing, daily cash reconciliation, and maintaining transaction records.
• Payment Knowledge: Familiarity with cash, debit/credit card transactions, UPI, and other digital payment methods.
• Communication Skills: Good verbal communication and customer-handling skills.
• Personal Attributes: Honest, reliable, detail-oriented, organized, and capable of handling financial transactions responsibly.
• Professional Skills: Strong numerical ability, accuracy in billing, time management, and the ability to work effectively in a team.