Cargo Operations Officer - Delhi, India

Qatar Airways; New Delhi; On-site; INR 600,000 - 900,000; Full time

Job summary

Qatar Airways is recruiting for a Cargo Operations Officer in Delhi, India. The role requires supervising a station, coordinating with external service providers, and ensuring safety, security and regulatory compliance for cargo operations.

You will assist shippers and consignees with shipment information, coordinate with QR HQ, and monitor regulatory changes impacting services. Legal work rights in India are required.

Qualifications

• High school qualification/ Vocational Qualification/ Diploma or Equivalent with minimum 4 years of job-related experience.
• Knowledge of Air Cargo Operations is a must
• Detailed knowledge of IATA Cargo Handling

Responsibilities

• Responsible for supervision and control of a functional area/station that has a direct impact on operations.
• Liaise with external service providers to ensure the operation is safe, secure, compliant and efficient; has satisfactory performance and services provided are up to Qatar Airways standards and expectation.
• Assist shippers and consignees with information related to their shipment.
• Provides general representation on behalf of Qatar Airways when dealing with external service providers including but not limited to Ground Handling Agent/Cargo Agents, Freight Forwards, Airlines, and other entities locally, in coordination with QR headquarters, as required.
• Liaise with Line Manager and Qatar Airways Regional Cargo Management or Head Office of any Customs/Government regulation change that may affect services and the operation.
• Liaise with Line Manager and Qatar Airways Regional Cargo Management or Head Office if any cargo ‘backlog’ situation develops.
• Ensure external service providers providing services to Qatar Airways are qualified, and their training complies with the local State or Government regulations as well as with Qatar Airways Cargo requirements.

Skills

Air Cargo Operations

IATA Cargo Handling

Education

High school qualification / Diploma or Equivalent

Job description

Description

We are recruiting for

General Information

Ref # 237236

Location: India-Delhi

Job family: Cargo & Airport Operations

Closing Date: 2026-10-15

We are recruiting for Cargo Operations Officer for Delhi, India.

Accountabilities

• Responsible for supervision and control of a functional area/station that has a direct impact on operations.
• Liaise with external service providers to ensure the operation is safe, secure, compliant and efficient; has satisfactory performance and services provided are up to Qatar Airways standards and expectation.
• Assist shippers and consignees with information related to their shipment.
• Provides general representation on behalf of Qatar Airways when dealing with external service providers including but not limited to Ground
• Handling Agent/Cargo Agents, Freight Forwards, Airlines, and other entities locally, in coordination with QR headquarters, as required.
• Liaise with Line Manager and Qatar Airways Regional Cargo Management or Head Office of any Customs/Government regulation change that may affect services and the operation.
• Liaise with Line Manager and Qatar Airways Regional Cargo Management or Head Office if any cargo ‘backlog’ situation develops.
• Ensure external service providers providing services to Qatar Airways are qualified, and their training complies with the local State or
• Government regulations as well as with Qatar Airways Cargo requirements.

• Report operational Safety, Security and Occupational Health Safety (OHS) related hazards and any incident within cargo operations in Rolls Royce SMS Solutions system or Confidential reporting.
• Escalation of safety, security, regulatory, quality, operational and service issues and risks to Qatar Airways regional management or headquarters, to include sub-standard performance.
• Continued monitoring of the external service providers at the assigned station, through various means, to ensure their performance meets regulatory requirements as well as safety, security, quality, operational and service standard as defined by Qatar Airways.
• Support the management of freighter aircraft or cargo operations disruptions or emergency situations.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible

Qualification

• High school qualification/ Vocational Qualification/ Diploma or Equivalent with minimum 4 years of job-related experience
• Knowledge of Air Cargo Operations is a must
• Detailed knowledge of IATA Cargo Handling

You must have the legal rights to live and work in India to be considered for this role.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.