Cargo Operations Manager – Aviation

National Council of Training Academy (NCTA); New Delhi; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

Qatar Airways is hiring a Cargo Operations Manager in New Delhi, India. This full-time role requires 5–10 years of experience in air cargo and operations and oversees cargo activities across the region with a focus on SOPs, efficiency, and compliance.

The role emphasizes coordinating with GHAs, service providers, and internal teams, monitoring KPIs, and ensuring adherence to IATA regulations and local authorities.

Qualifications

• Strong experience in airfreight operations.
• Experience in relationship management and commercial awareness.
• Graduate or postgraduate degree required.

Responsibilities

• Implement SOPs for cargo operations and ground handling.
• Oversee GHA activities and procurement/contract processes.
• Monitor KPIs and manage service levels with internal teams and authorities.
• Ensure safety, regulatory compliance, and adherence to IATA rules.
• Collaborate with government and customs authorities to maintain efficiency.

Skills

Air Cargo Operations

KPI Management

Regulatory Compliance

Stakeholder Management

Education

Bachelor's degree

Postgraduate degree

Job description

Qatar Airways is hiring a Cargo Operations Manager in New Delhi. Candidates with 5–10 years of experience in air cargo and operations can apply. Full-time permanent role in the aviation sector.

Full Job Details:

Qatar Airways is recruiting for the position of Cargo Operations Manager in New Delhi, India. This is a full-time permanent opportunity in the aviation industry for professionals with 5–10 years of relevant experience in cargo and air freight operations.

The selected candidate will oversee cargo operations across the region, ensuring smooth coordination with ground handling agents (GHAs), service providers, and internal teams. The role involves monitoring KPIs, managing service level agreements, and ensuring compliance with IATA regulations and local authorities.

Key responsibilities include implementing standard operating procedures (SOPs), managing ground handling activities, reducing operational costs, improving service quality, and ensuring safety and regulatory compliance. The candidate will also collaborate with government and customs authorities, maintain operational efficiency, and support procurement and contract processes.

Applicants must have strong experience in airfreight operations, relationship management, and commercial awareness. A graduate or postgraduate degree is required.

This role offers an excellent opportunity to work with a leading global airline and grow within the aviation industry.