Career Counsellor

Santoshyuva It Solutions; Hyderabad; On-site; INR 167,000 - 279,000; Full time

Benefits offered by this job

Fixed salary + incentives

On-job training provided

Growth opportunities in sales

Job summary

Switch2ITJob.com seeks a telecaller to engage leads from digital platforms and promote IT training programs. You will schedule demos, update CRM, and maintain lead follow-ups in a target-driven, high-volume environment.

The role requires 0–3 years of telecalling or related experience, 12th pass or graduate, and strong spoken English, Telugu, and Hindi. Willingness to work during peak hours or weekends is preferred.

Qualifications

• 0–3 years of telecalling, telesales or customer support.
• 12th pass or graduate.
• Good spoken communication in Telugu, Hindi & English.
• Willing to work during peak hours or weekends, if required.

Responsibilities

• Make outbound calls to potential leads from digital platforms.
• Share details about Business Analyst and other IT training programs.
• Schedule and follow up on demo sessions.
• Update lead status and feedback in CRM.
• Handle basic queries or route them to senior counselors.
• Meet daily/weekly calling targets.

Skills

Multilingual communication

Confident & persuasive tone

Time management

Teamwork

Education

12th pass / Graduate

Tools

Excel

WhatsApp Web

CRM tools

Job description

Telecaller Job Description
Company: Switch2ITJob.com
Location: Manikonda, Hyderabad
Job Type: Full-Time
Experience: 0 to 3 years

Industry: EdTech / Training & Placement
Role Category: Voice / Telecalling / Telesales
Department: Sales & Support

Key Responsibilities :

• Make outbound calls to potential leads from digital platforms.
• Share details about Business Analyst and other IT training programs.
• Schedule and follow up on demo sessions.
• Update lead status and feedback in CRM.
• Handle basic queries or route them to senior counselors.
• Meet daily/weekly calling targets.

Key Skills

• Good spoken communication in Telugu or Hindi & English
• Confident and persuasive tone

Basic computer knowledge Excel, WhatsApp Web, CRM tools

Time management and teamwork skills

Education & Experience

Minimum Qualification: 12th pass / Graduate

Experience:

0 to 3 years of telecalling, telesales, or customer support preferred

Preferred Candidate Profiles:

• Quick learner, self-motivated, and target-oriented
• Comfortable working in a high-call-volume role
• Willing to work during peak hours or weekends, if required

Salary & Benefits:

• Fixed salary + Performance-based incentives
• On-job training provided
• Growth opportunities in sales, CRM, or team lead roles

About Company

Switch2ITJob.com is a growing EdTech company that helps freshers and working professionals transition into IT roles such as Business Analyst, Project Management. We run multiple batches every month and help learners across India.