Cardiovascular Program Specialist

Intuitive; Bengaluru; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

Intuitive in Bengaluru is seeking a Cardiovascular Program Specialist to provide expert clinical support, education, and training to physicians, nurses, and hospital staff on DaVinci cardiac surgery, devices and therapies. This role partners with the Cardiovascular Sales Manager to ensure safe adoption and positive patient outcomes.

The specialist will perform on-site case support in OR or hybrid OR, serve as a clinical expert for setup and troubleshooting, and expand the user base through

Qualifications

• Deep understanding of cardiac anatomy and physiology.
• Experience with interventional procedures is preferred.
• Excellent communication, teaching, and interpersonal skills.
• Willingness to travel up to 75% domestically.

Responsibilities

• Provide on-site case support in the OR or hybrid OR for robotic cardiac procedures.
• Serve as clinical expert for product setup, troubleshooting, and optimal use during live cases.
• Ensure compliance with clinical and safety protocols.
• Expand the user base by training surgeons and care teams.
• Promote advanced instruments and accessories to enhance performance.
• Collaborate with cross-functional internal teams to expand da Vinci adoption.

Skills

Cardiac anatomy

Cardiac physiology

Interventional procedures

Communication skills

Team collaboration

Willingness to travel

Job description

Job Description

Primary Function of Position
The Cardiovascular Program Specialist (CVPS) will provide expert clinical support, education, and training to physicians, nurses, and hospital staff on the use of DaVinci cardiac surgery, devices and therapies. This role partners closely with the sales team, specifically the Cardiovascular Sales Manager (CVSM) to ensure safe and effective product adoption while driving positive patient outcomes. This role will be a part of a future small team of strategic sales professionals across the country who are focused on developing cardiac surgeons, and all those associated with cardiac programs.

Clinical Support & Case Coverage

• Provide on-site case support in the operating room or hybrid OR for procedures involving robotic cardiac procedures and surgery technologies.
• Serve as a clinical expert for product setup, troubleshooting, and optimal use during live cases.
• Ensure compliance with clinical and safety protocols.
• Expand the user base collaborating with CVSM to cultivate a training pipeline of new surgeons.
• Exhibit proficiency in multiple technology platforms to effectively support DaVinci adoption of Multiport Single Port, digital solutions, and customer needs.
• Promote advanced instruments and accessories to enhance surgical performance and promote surgeon autonomy.
• Collaborate with cross-functional internal teams to identify and capitalize on opportunities for expanding the use of the da Vinci® Surgical Systems and strengthening Intuitive’s partnership with healthcare facilities.

Training & Education

• Conduct training for physicians and care team members on indications and proper use of robotic platforms.
• Administer individualized surgeon and care team training sessions onsite and assist with organizing appropriate mentoring programs.
• Support new site start-ups by delivering onboarding programs and in-services.
• Act as a resource for ongoing education and product updates.
• Design and implement tailored da Vinci® pathways for surgeons and surgical teams to ensure proficient and autonomous system use, by providing recurring care team training as needed.
• Maintain flexibility to support after-hours cases and provide weekend support as needed, dictated by the territory's adoption of robotic surgery.

Collaboration & Sales Partnership

• Partner with local ISI sales team, leadership, customer training, and business partners to execute the appropriate clinical plan for surgeons and surgical teams to ensure system autonomy within a reasonable time frame
• Provide clinical insights to the commercial team to shape strategy and drive business growth.
• Participate in physician education programs, workshops, and regional/national conferences.
• Facilitate the adoption of our digital solutions through enhancing our customer infrastructure and capabilities.
• Communicate and collaborate with ancillary equipment manufacturers to develop strategies to ensure overall programmatic success

Market & Clinical Insights

• Collect and communicate customer feedback to internal teams (sales, marketing, R&D).
• Stay up to date on clinical literature, competitive products, and evolving treatment guidelines.
• Assist in clinical trial support when required.

Preferred Skills and Experience (As applicable - Specific skills, knowledge, and experience that are not required to perform the job, but are desirable to have)

• Deep understanding of cardiac anatomy, physiology, and interventional procedures.
• Exhibit a working knowledge of typical hospital policies.
• Excellent communication, teaching, and interpersonal skills.
• Strong problem solving and troubleshooting skills.
• Ability to work in high-pressure environments (OR/Cath lab)
• Adaptability to evolving technologies and complex procedures.
• Team oriented with a commercial mindset.
• Willingness to travel up to 75% domestically.