Car Desk Sr. Manager

Gilpin Travel; Mumbai; On-site; INR 1,500,000 - 2,000,000; Full time

Benefits offered by this job

Attractive salary with quarterly performance incentives

Health and life insurance coverage

Career progression and leadership training opportunities

Job summary

Gilpin Travel is on the lookout for a highly organized and experienced Car Desk Senior Manager to oversee car rental and ground transport operations in Mumbai. You will manage a team, ensure service quality, and negotiate corporate rates with vendors.

The ideal candidate will possess a degree in Business Administration or Operations Management, along with over 8 years of relevant experience, including 3 years in a senior role. The position offers attractive salary and benefits including health insurance.

Qualifications

• 8+ years of experience in car rental, logistics, or corporate travel management, with 3+ years in a senior role.
• Strong analytical mindset with proficiency in MS Excel and MIS reporting.
• Ability to handle high-pressure situations and deliver timely results.

Responsibilities

• Lead the car desk operations team across multiple cities.
• Develop and maintain strategic relationships with car rental vendors.
• Negotiate corporate rates and service level agreements.
• Monitor vehicle allocation and vendor performance.
• Prepare performance reports for management.

Skills

Leadership

Negotiation

Vendor Management

Analytical Skills

Education

Bachelor's or Master's degree in Business Administration, Travel, or Operations Management

Tools

MS Excel

Job description

About the Role

We are seeking a highly organized and experienced Car Desk Senior Manager to oversee and streamline our car rental and ground transport operations. The candidate will be responsible for managing a team, ensuring service quality, vendor negotiations, and driving operational efficiency across all travel-related logistics.

Key Responsibilities

• Lead the car desk operations team across multiple cities, ensuring timely and efficient transport arrangements.

• Develop and maintain strategic relationships with car rental vendors and transport partners.

• Negotiate corporate rates, contracts, and SLAs to optimize cost and service quality.

• Monitor vehicle allocation, scheduling, billing, and vendor performance.

• Ensure compliance with company policies, safety standards, and transport regulations.

• Handle escalations, emergencies, and last-minute changes with professionalism and speed.

• Prepare performance reports, vendor evaluations, and MIS summaries for management.

Requirements

• Bachelor’s or Master’s degree in Business Administration, Travel, or Operations Management.

• 8+ years of experience in car rental, logistics, or corporate travel management, including 3+ years in a senior role.

• Excellent leadership, negotiation, and vendor management skills.

• Strong analytical mindset with proficiency in MS Excel and MIS reporting.

• Ability to handle high-pressure situations and deliver timely results.

Benefits

• Attractive salary with quarterly performance incentives

• Health and life insurance coverage

• Career progression and leadership training opportunities

Number of Open Job Positions :- 1