Captain-Restaurant Captain

Dream Jobz Consulting; Mumbai City; On-site; INR 350,000 - 550,000; Full time

Job summary

Dream Jobz Consulting is seeking a Restaurant Captain to supervise restaurant service operations and manage stewards, ensuring guest satisfaction and adherence to hygiene standards.

The role requires coordinating with the kitchen team and effectively handling guest queries and feedback to maintain high service levels.

Qualifications

• Supervise stewards and manage daily restaurant operations.
• Provide outstanding guest service and resolve issues promptly.
• Coordinate with the kitchen to ensure smooth service flow.
• Monitor grooming, hygiene, and cleanliness standards.
• Handle guest queries, feedback, and complaints with professionalism.

Responsibilities

• Oversee front-of-house staff and service quality during shifts.
• Ensure guest satisfaction through timely service and problem resolution.
• Maintain high standards of cleanliness and safety in dining areas.

Skills

Staff supervision

Guest service excellence

Team coordination

Hygiene & cleanliness

Communication skills

Job description

A Restaurant Captain is responsible for supervising restaurant service operations, managing stewards, ensuring guest satisfaction, and maintaining high standards of service, hygiene, and cleanliness.

Required Candidate profile

• Supervise stewards and manage daily restaurant operations
• Ensure excellent guest service
• Coordinate with the kitchen team
• Handle guest queries, feedback, and complaints
• Monitor staff grooming, hygiene