Campus Manager

Sunstone Education; Hyderabad; On-site; INR 450,000 - 650,000; Full time

Job summary

ALTA School Of Technology is seeking a Campus Operations professional to own the end-to-end student experience on campus, from onboarding to daily touchpoints. You will serve as the primary escalation point for student concerns related to administrative processes and coordinate with academic teams to ensure timely updates.

Responsibilities include monitoring experience metrics, orchestrating orientation programs, and ensuring regulatory compliance across campus.

Qualifications

• Bachelor's degree in Business Administration, Technology, Education Management, Operations, or a related field
• 0–4 years of experience in campus operations, student services, or educational administration
• Demonstrated ability to manage data systems, maintain records, and produce actionable reports
• Strong interpersonal skills comfortable engaging with students, faculty, and leadership
• Proficient with productivity tools (Google Workspace / MS Office) and student management systems

Responsibilities

• Own the end-to-end student operations experience on campus from onboarding to daily touchpoints
• Serve as the primary escalation point for student concerns related to administrative processes
• Coordinate with academic teams to ensure schedules, communications, and operational updates reach students accurately and on time
• Monitor student experience metrics and initiate interventions to improve satisfaction
• Facilitate orientation programmes, campus events, and community-building initiatives
• Ensure the campus operates in full compliance with institutional policies, safety standards, and regulatory guidelines
• Draft, update, and communicate campus rules, SOPs, and codes of conduct to students and staff
• Conduct periodic audits of campus facilities, processes, and records to flag and resolve compliance gaps
• Liaise with relevant authorities (internal and external) for inspections, certifications, or regulatory submissions
• Maintain accurate, up-to-date records of student data, attendance, operations logs, and campus activity
• Manage and improve Course Visibility — ensuring timetables, schedules, and course updates are correctly reflected across all student-facing platforms
• Track, triage, and report on SWD (Student Welfare & Development) tickets raised for the brand, ensuring timely closure and root-cause analysis
• Produce regular reports and dashboards for leadership covering key operational metrics
• Identify data gaps and implement systems or workflows to improve information accuracy

Skills

Interpersonal skills

Data management

Reporting

Student services

Education

Bachelor's degree in Business Administration, Technology, Education Management, Operations, or related field

Tools

Google Workspace

MS Office

Student management systems

Job description

Key Responsibilities

Student Operations

• Own the end-to-end student operations experience on campus from onboarding to daily touchpoints
• Serve as the primary escalation point for student concerns related to administrative processes
• Coordinate with academic teams to ensure schedules, communications, and operational updates reach

students accurately and on time

• Monitor student experience metrics and initiate interventions to improve satisfaction
• Facilitate orientation programmes, campus events, and community-building initiatives

Campus Regulations & Compliance

• Ensure the campus operates in full compliance with institutional policies, safety standards, and

regulatory guidelines

• Draft, update, and communicate campus rules, SOPs, and codes of conduct to students and staff
• Conduct periodic audits of campus facilities, processes, and records to flag and resolve compliance

gaps

• Liaise with relevant authorities (internal and external) for inspections, certifications, or regulatory

submissions

Data Management

• Maintain accurate, up-to-date records of student data, attendance, operations logs, and campus

activity

• Manage and improve Course Visibility — ensuring timetables, schedules, and course updates are

correctly reflected across all student-facing platforms

• Track, triage, and report on SWD (Student Welfare & Development) tickets raised for the brand,

ensuring timely closure and root-cause analysis

• Produce regular reports and dashboards for leadership covering key operational metrics
• Identify data gaps and implement systems or workflows to improve information accuracy

ALTA School Of Technology | Internal Job Description

Confidential | Page 2

Who We're Looking For

Must-Have Qualifications

• Bachelor's degree in Business Administration, Technology, Education Management, Operations, or a

related field

• 0–4 years of experience in campus operations, student services, or educational administration
• Demonstrated ability to manage data systems, maintain records, and produce actionable reports
• Strong interpersonal skills comfortable engaging with students, faculty, and leadership
• Proficient with productivity tools (Google Workspace / MS Office) and student management systems

Good to Have

• Experience working in a fast-paced EdTech or K-12/higher-ed environment
• Prior experience tracking NPS or other CX metrics in an institutional context
• Ability to communicate in regional languages relevant to the campus location