Campaign Specialist, QA

Integrate; India; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Integrate is seeking a Campaign Specialist, QA to perform rigorous QA reviews on campaign deliverables, ensuring compliance and alignment with requirements. You will maintain trackers, deliver weekly analyses, and support Team Lead duties under supervision.

You will collaborate with clients, sales and execution teams to uphold standards for lead quality and platform reliability, driving process excellence and error reduction across multi-channel campaigns.

Qualifications

• 2+ years of experience in quality assurance, campaign review, or process auditing within a SaaS, marketing technology, or B2B lead generation environment.

Responsibilities

• - Conduct comprehensive QA reviews for campaign deliverables (e.g., creative assets, targeting setups, compliance checklists), ensuring consistency with campaign requirements and standards.
• - Identify and document process and output deviations from quality standards, recommending optimizations, automation opportunities, or corrective actions.
• - Maintain QA trackers and audit data to identify gaps, trends, and insights; deliver weekly analysis reports to Team Lead and relevant stakeholders.
• - Support Team Lead with responsibilities such as error-tracking, check-ins, bandwidth monitoring, and task prioritization through QA-driven insights.
• - Assist with SOP creation, updates, and documentation under Manager/Team Lead supervision to standardize workflows and reduce errors.
• - Collaborate with Campaign Specialists, clients, and sales teams to resolve QA issues, validate fixes, and ensure seamless campaign launches.
• - Monitor multi-channel campaign outputs for compliance (e.g., GDPR, CCPA) and performance benchmarks, flagging risks proactively.
• - Contribute to process automation initiatives by testing tools and providing feedback on QA-impacting features.
• - Perform ad-hoc audits, root-cause analyses, and support team training on quality standards.
• - Other duties as assigned.

Skills

Quality assurance

Campaign review

Process auditing

Trackers

Dashboards

Collaboration

Analytical skills

Documentation

Communication

Process mapping

SOP development

Education

Bachelor's degree in Business/Marketing/Quality Management

Tools

Salesforce

Google Sheets

Excel

Job description

As a Campaign Specialist, QA you will conduct rigorous QA reviews on campaign deliverables to ensure consistency, compliance, and alignment with requirements. Reporting via a dotted line to a designated Team Lead, you will identify deviations, maintain trackers, provide weekly analyses, and support Team Lead responsibilities including SOP creation/updates under Manager/Lead supervision. This role focuses on driving process excellence, error reduction, and optimization across multi-channel campaigns, collaborating with clients, sales, and execution teams to uphold Integrate's standards for lead quality and platform reliability.

Key Responsibilities

- Conduct comprehensive QA reviews for campaign deliverables (e.g., creative assets, targeting setups, compliance checklists), ensuring consistency with campaign requirements and standards.

- Identify and document process and output deviations from quality standards, recommending optimizations, automation opportunities, or corrective actions.

- Maintain QA trackers and audit data to identify gaps, trends, and insights; deliver weekly analysis reports to Team Lead and relevant stakeholders.

- Support Team Lead with responsibilities such as error-tracking, check-ins, bandwidth monitoring, and task prioritization through QA-driven insights.

- Assist with SOP creation, updates, and documentation under Manager/Team Lead supervision to standardize workflows and reduce errors.

- Collaborate with Campaign Specialists, clients, and sales teams to resolve QA issues, validate fixes, and ensure seamless campaign launches.

- Monitor multi-channel campaign outputs for compliance (e.g., GDPR, CCPA) and performance benchmarks, flagging risks proactively.

- Contribute to process automation initiatives by testing tools and providing feedback on QA-impacting features.

- Perform ad-hoc audits, root-cause analyses, and support team training on quality standards.

- Other duties as assigned.

Qualifications

- 2+ years of experience in quality assurance, campaign review, or process auditing within a SaaS, marketing technology, or B2B lead generation environment.

- Strong attention to detail with proven ability to identify deviations, document findings, and suggest actionable optimizations.

- Experience maintaining trackers, dashboards, and delivering regular analysis reports (e.g., weekly summaries).

- Familiarity with multi-channel campaign workflows, compliance standards (e.g., GDPR, CCPA), and tools like Salesforce, Google Sheets/Excel, or QA platforms.

- Collaborative mindset with ability to support Team Lead duties in a dotted-line structure under Manager supervision.

- Analytical skills to audit data, spot trends, and recommend SOP/process improvements.

- Excellent documentation and communication skills for clear reporting to stakeholders.

- Proficiency in process mapping and SOP development.

- Thrives in fast-paced, matrixed teams focused on operational excellence.

- Bachelor's degree in Business, Marketing, Quality Management, or related field preferred.