Cafe Manager

The Hosteller; Delhi; On-site; INR 350,000 - 520,000; Full time

Job summary

The Hosteller in North India is seeking an experienced Cafe manager/asst. manager/executive to oversee daily F&B operations in our cafe/restaurant spaces within hotels or hostels. You will ensure timely food preparation, serving, cleanliness, and smooth guest experiences.

The role covers purchasing, inventory, accounting and people management to meet business goals as per company standards, with a focus on delivering exceptional hospitality services.

Qualifications

• Hospitality graduate/post-graduate or diploma in hospitality.
• Min. 2 years of experience in a hotel, hostel, guest house, restaurant, cafes, QSR.
• Extensive operational knowledge of F&B operations.
• Flexible to relocate anywhere in northern India.

Responsibilities

• Understand and manage daily F&B operations for cafe/restaurant.
• Coordinate front of house and back of house activities for efficiency.
• Deliver high-quality food and beverage service and address guest feedback.
• Schedule shifts, ensure sanitation and safety compliance.
• Review product quality and source/vendors as needed.
• Forecast needs for F&B supplies and equipment to ensure smooth operations.
• Monitor costs and create reports on revenues and expenses.
• Promote the brand through local promotions and events.
• Train new and current staff on customer service practices.

Skills

Hospitality knowledge

F&B operations

Customer service

Team coordination

Education

Hospitality degree or diploma

Job description

Job role: Cafe manager/assistant manager/executive (Hotels/Restaurants)

Location: North India

Department: F&B operations

Job experience: 2-5 years

Job brief

The Cafe manager/asst. manager/executive shall be responsible for managing & overseeing the daily food & beverage (F&B) operations, timely food preparation, Serving and cleanliness, ensuring seamless experience for guests visiting the restaurant/cafes at the hotel/hostel. He/she shall also be responsible for purchasing/procurement, inventory management, accounting, people management, etc. to meet business goals as per company standards.

Key responsibilities

• Understanding of the hospitality/hotel/restaurant/QSR industry
• Coordinating daily F&B operations to ensure efficiency and productivity
• Delivering superior food and beverage service, responding promptly to customer complaints to maximize satisfaction and maintaining positive feedbacks
• Managing both front of the house and back of the house restaurant operations, scheduling work shifts and ensuring compliance with sanitation and safety regulations
• Regularly reviewing product quality and building/researching for new F&B vendors
• Projecting future needs for F&B goods, kitchen utensils and cleaning products to facilitate smooth operations
• Optimising operational costs, identifying measures to reduce waste and creating detailed reports on revenues and expenses
• Promoting the brand in the local community through promotions, live events, etc. to reach a broader audience
• Training new and current employees on proper customer service practices
• Ensuring timely repairs & maintenances, deep cleaning, stock keeping, etc.

Qualifications

• Hospitality graduate/post-graduate or diploma in hospitality
• Min. 2 years of experience in a hotel, hostel, guest house, restaurant, cafes, QSR, etc.
• Extensive operational knowledge of F&B operations
• Flexible to relocate anywhere in northern India