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Tata Consultancy Services is seeking a CA Unicenter Admin in Pune to manage CA Service Desk, Spectrum, eHealth, Workload Automation, CA PM and CA UIM. The role requires hands-on administration, maintenance, and operations management across listed CA modules.
Ideal candidates will demonstrate strong troubleshooting, analytical skills and effective team coordination with IT IS domains and customer IT teams to ensure secure, reliable service delivery.
Required Technical Skill Set - CA Service Desk, Spectrum, eHealth, Workload Automation, Infrastructure Performance Management (CA PM), IT Client Management, CA UIM Admin
Very good knowledge and practical experience (Competency Level-E2) on Administering, Maintaining and Managing CA Service Desk, Spectrum, eHealth, Workload Automation (WLA), Infrastructure Performance Management (CA PM), IT Client Management, CA UIM and related operations management.
Good troubleshooting and analytical skills.
Team & their task management skills.
Activity/project Coordination skills.
Knowledge and experience of ITIL Processes
Administering, Maintaining and Managing CA Service Desk, Spectrum, eHealth, Workload Automation, Infrastructure Performance Management (CA PM), IT Client Management, CA UIM
Responsible to maintain operational and system security levels up to Customer and TCS Project Managements expectations.
Frequent interactions with other IT IS domains in the project and also with customers IT team to optimally maintain the usage of CA Modules/Tools.