C&E Executive

Hilton Hotels; Panaji; On-site; INR 350,000 - 650,000; Full time

Job summary

Hilton Hotels in Goa seeks a CE Executive to plan, coordinate, and execute hotel events. You will liaise with clients, vendors and internal teams to deliver memorable experiences for guests. Strong organization and communication are essential, with flexibility to work evenings or weekends as required.

The role emphasizes guest satisfaction, budgeting basics, and collaboration across departments, using Delphi, OnQ, Salesforce, and related systems.

Qualifications

• Diploma or degree in Hospitality, Events Management, or related field.
• 1–3 years in event planning or coordination, preferably in a hotel or hospitality environment.
• Proven ability to plan, organize, and execute events of varying scales.
• Strong focus on guest satisfaction and client relationship management.
• Excellent verbal and written communication; confident liaising with clients, vendors, and teams.
• Basic budgeting and cost control understanding for events.
• Experience coordinating with external suppliers and service providers.
• Familiarity with event promotion and basic marketing principles.
• Highly organized with the ability to manage multiple tasks and deadlines.

Responsibilities

• Draft client correspondences, Banquet Event Orders (BEOs), convention resumes, and internal memos on behalf of the event services team and hotel leadership.
• Input, update, and proofread event and guest details in the function book (FDC) and rate cards.
• Maintain and distribute meeting/convention orientation details for client kits.
• Create and organize Meetings Conventions binders from sales files for easy access to event information.
• Answer phones, manage email inbox, process mail, route correspondence, and perform general office duties.
• Comfortably use hotel management software (e.g., Delphi, Salesforce, OnQ, Market Planner).

Skills

Guest satisfaction

Client relationship management

Verbal communication

Written communication

Budgeting / cost control

Supplier coordination

Event promotion basics

Organization

Cross-functional teamwork

Flexible schedule (evenings/weekends/H

Education

Diploma or degree in Hospitality/Events Management or related field

Tools

Delphi

OnQ

Salesforce

Market Planner

Job description

Exceptional Hospitality Starts with You

Picture yourself brightening someone s day. When you join our Hotels team, that s exactly what you ll do every time you come to work! You are responsible for planning, organizing, and executing events at the hotel. This role involves coordinating with clients, vendors, and internal teams to ensure all event details are managed efficiently and effectively. As an CE Executive, you re not just supporting event delivery you re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

• Diploma or degree in Hospitality, Events Management, or related field.
• 1 3 years in event planning or coordination, preferably in a hotel or hospitality environment.
• Proven ability to plan, organize, and execute events of varying scales.
• Strong focus on guest satisfaction and client relationship management.
• Excellent verbal and written communication; confident in liaising with clients, vendors, and internal teams.
• Basic understanding of budgeting and cost control for events.
• Experience coordinating with external suppliers and service providers.
• Familiarity with event promotion and basic marketing principles.
• Highly organized with the ability to manage multiple tasks and deadlines.
• Comfortable using event and hotel management systems (e.g., Delphi, OnQ, Salesforce).
• Collaborative mindset with the ability to work cross-functionally.
• Willingness to work evenings, weekends, and holidays as required by event schedules.

Here s what you ll do during a typical day:

• Support event communications: Draft client correspondences, Banquet Event Orders (BEOs), convention resumes, and internal memos, on behalf of the event services team and hotel leadership
• Maintain accurate event data: Input, update, and proofread event and guest details in the computerized function book (FDC) and order guest room rate cards
• Prepare client kits: Maintain and distribute meeting/convention orientation details for client introductory kits
• Compile meeting files: Create and organize Meetings Conventions binders by gathering key details from sales files and ensuring all event information is accurately compiled and accessible
• Provide administrative support: Answer phones, manage email inbox, process incoming and outgoing mail, route correspondence as needed, and perform other general office duties
• Technical Proficiency: Comfortable using hotel management software (e.g., Delphi, Salesforce, OnQ, Market Planner Survey systems).