Buyer Analyst- Procurement Operations(Order Management)

Quess IT Solutions; Pune District; Presencial; INR 550.000 - 900.000; Jornada completa

Descripción de la vacante

Quess IT Solutions is seeking an Analyst, Order Management to execute day-to-day procurement transactions supporting Travel America operations. You will process Purchase Orders in Coupa, handle supplier queries, and assist in invoice resolution while ensuring compliance with procurement controls.

You will collaborate with Accounts Payable, Payments, and procurement colleagues to ensure efficient service delivery, maintain accurate records, and support continuous improvement initiatives.

Formación

• 2–4 years of Procurement Operations, Order Management, or Procure-to-Pay experience.
• Experience with Coupa, SAP, Ariba, or similar procurement systems.
• Understanding of Purchase Order processes and procurement transactions.
• Excellent verbal and written communication.
• Attention to detail and organisational skills.
• Ability to manage multiple priorities and meet deadlines.

Responsabilidades

• Create Purchase Orders in Coupa based on approved procurement requests.
• Process PO amendments, revisions, closures, and cancellations.
• Validate procurement requests to ensure required information and approvals are present.
• Maintain accurate procurement transaction records and supporting documentation.
• Respond to procurement-related queries from business stakeholders and suppliers.
• Follow up with suppliers regarding PO acknowledgements and order status updates.
• Support resolution of supplier issues related to orders and invoicing.
• Escalate complex issues appropriately to Senior Analysts or Team Leads.
• Work with Accounts Payable and Payments teams to resolve invoice processing exceptions.
• Assist suppliers in resolving invoice and payment-related queries.
• Support investigation and resolution of three-way match discrepancies when applicable.
• Monitor open issues and ensure timely follow-up to closure.
• Follow established procurement policies, procedures, and controls.
• Ensure transactional accuracy and adherence to SLA requirements.
• Maintain high standards of data quality within Coupa.
• Participate in quality reviews and corrective actions where required.
• Work collaboratively with Procurement Operations, AP, Payments, Sourcing, and Procurement Excellence teams.
• Participate in team meetings, training, and knowledge-sharing activities.
• Support continuous improvement initiatives and process standardisation opportunities.

Conocimientos

Verbal & written communication

Attention to detail

Organisational skills

Time management

Educación

Bachelor's degree in management, business, engineering, finance, accounting, or related field

Herramientas

Coupa

SAP

Ariba

Descripción del empleo

Role & responsibilities

The Analyst, Order Management role is responsible for executing day-to-day procurement transactions supporting Travel America operations. The role focuses on accurate and timely processing of Purchase Orders, handling supplier and business queries, supporting invoice resolution activities, and ensuring compliance with procurement processes and controls.

The role works closely with business stakeholders, suppliers, Accounts Payable, Payments teams, and procurement colleagues to ensure efficient procurement service delivery.

Purchase Order Processing

• Create Purchase Orders in Coupa based on approved procurement requests.
• Process PO amendments, revisions, closures, and cancellations.
• Validate procurement requests to ensure required information and approvals are present.
• Maintain accurate procurement transaction records and supporting documentation.

Supplier & Business Support

• Respond to procurement-related queries from business stakeholders and suppliers.
• Follow up with suppliers regarding PO acknowledgements and order status updates.
• Support resolution of supplier issues related to orders and invoicing.
• Escalate complex issues appropriately to Senior Analysts or Team Leads.

Invoice Resolution Support

• Work with Accounts Payable and Payments teams to resolve invoice processing exceptions.
• Assist suppliers in resolving invoice and payment-related queries.
• Support investigation and resolution of three-way match discrepancies when applicable.
• Monitor open issues and ensure timely follow-up to closure.

Compliance & Quality

• Follow established procurement policies, procedures, and controls.
• Ensure transactional accuracy and adherence to SLA requirements.
• Maintain high standards of data quality within Coupa.
• Participate in quality reviews and corrective actions where required.

Team Collaboration

• Work collaboratively with Procurement Operations, AP, Payments, Sourcing, and Procurement Excellence teams.
• Participate in team meetings, training, and knowledge-sharing activities.
• Support continuous improvement initiatives and process standardisation opportunities.

4. Qualifications, Competencies & Mindset

Essential Education & Experience

• Bachelors degree in management, Business, Engineering, Finance, Accounting, or related field
• Minimum 2-4 years years of Procurement Operations, Order Management, or Procure-to-Pay experience.
• Experience working with Coupa, SAP, Ariba, or similar procurement systems (Coupa preferred)
• Understanding of Purchase Order processes and procurement transactions.
• Good in verbal and written communication
• Strong attention to detail and organisational skills.
• Ability to manage multiple priorities and meet deadlines.

Preferred

• Experience supporting global procurement operations.
• Exposure to invoice resolution and supplier support activities.
• Knowledge of procurement controls and compliance requirements.

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