Business Operations Associate

HP; India; On-site; INR 800,000 - 1,400,000; Full time

Job summary

HP seeks a Business Operations Associate to support various aspects of supply chain and operations. The role involves reporting and analytics, creating dashboards and reports, and resolving complex supply chain issues to optimize processes.

Key responsibilities include delivering specialized reports, identifying anomalies, and training new hires. A background in data analysis and ERP systems, especially SAP, is beneficial for this role.

Qualifications

• High School Diploma or equivalent; 6-8 years in supply chain/ops.
• Ability to deliver analytical reports and dashboards.
• Experience with SAP or ERP systems and inventory control.

Responsibilities

• Support complex transactional processes with minimal supervision.
• Deliver specialized reports for exempt-level employees.
• Identify supply chain anomalies and lead resolution tasks.
• Monitor process execution by lower-level contributors.
• Provide troubleshooting and problem-solving support for range of issues.
• Contribute to development and execution of business strategies.
• Collaborate with customer support to improve operations.
• Use technology/tools to improve efficiency, including new software or automation.
• Lead training for new hires and junior staff.

Skills

Data Analysis

SAP Applications

Supply Chain

Supply Chain Analysis

Inventory Management

Procurement

Production Planning

KPIs

Lean Manufacturing

Materials Management

Process Improvement

Digital Fluency

Effective Communication

Results Orientation

Education

High School Diploma / GED / Higher Secondary education

Typically 6-8 years of related work experience

Tools

ERP systems

Job description

Business Operations Associate Description - Job Summary

This role is responsible for supporting various aspects of the company's supply chain and operations to ensure optimal efficiency and productivity. The role executes on specific reporting and analytics responsibilities, creating insightful dashboards and reports. The role helps in resolving complex level supply chain issues and identifies opportunities to optimize operational processes.

Responsibilities

• Supports complex level transactional processes for specialized job assignments with minimal supervision.
• Serves as a primary data resource for exempt-level employees by delivering specialized reports, typically in a consultative manner.
• Identifies complex level supply chain anomalies and leads the process-oriented tasks to resolve the issues.
• Monitors the execution of process-oriented tasks of lower level contributors.
• Provides troubleshooting and problem-solving support of basic to complex level problems.
• Supports the development and execution of business strategies and programs, aligned with strategic business objectives.
• Collaborates with customer support teams to address operational issues and improve the customer experience.
• Utilizes technology and software tools to improve operational efficiency, such as implementing new software or automation solutions.
• Drives the training of new hires and lower level roles.

Education & Experience Recommended

• High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.
• Typically has 6-8 years of related work experience, preferably in supply chain, operations, or a related field.

Preferred Certifications

• Certified Professional In Supply Management (Standards Organizations)

Knowledge & Skills

• Continuous Improvement Process
• Data Analysis
• Enterprise Resource Planning
• Finance
• Inventory Control
• Inventory Management
• Key Performance Indicators (KPIs)
• Lean Manufacturing
• Material Requirements Planning
• Materials Management
• Process Improvement
• Procurement
• Production Planning
• Purchasing
• SAP Applications
• Supply Chain
• Supply Chain Analysis
• Supply Chain Management
• Supply Chain Planning
• Warehousing

Cross-Org Skills

• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Impact & Scope

Impacts department and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.

Complexity

Works on assignments that are complex in nature and require initiative and technical/specialized knowledge to resolve problems and/or develop recommended solutions.

Disclaimer

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Job - Supply Chain & Operations

• Schedule - Full time
• Shift - No shift premium (India)
• Travel - Relocation

Equal Opportunity Employer (EEO)

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: "Know Your Rights: Workplace Discrimination is Illegal"

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