HR Global Services Advisor

HP; India; On-site; INR 500,000 - 800,000; Full time

Job summary

HP Inc. is seeking an HR Global Services Advisor to support onboarding, data management, and compliance, while advising on service enhancements. You will oversee HR system transactions, help optimize team interactions, and collaborate for synchronized HR operations across departments.

The role requires a four-year degree in HR or related field and 0–2 years of experience, with SHRM-CP or PHR/ SHPR certifications preferred. Relocation may be arranged where applicable.

Qualifications

• Four-year degree in Human Resources, Business Administration, or related field.
• 0–2 years of work experience, preferably in customer service or related field.
• SHRM-CP or PHR/ SHPR certifications preferred.

Responsibilities

• Support HR processes: onboarding, data changes, and compliance.
• Manage knowledge base articles and myHR queries.
• Maintain employee records and support audits and reporting.
• Assist with daily HR system transactions and process improvements.

Skills

Power BI

Tableau

Workday

SQL

Data Analysis

Education

Bachelor's degree in HR / related field

SHRM-CP

PHR/ SHPR

Tools

Workday

HRIS

Job description

HR Global Services Advisor Description - Job Summary

This role is responsible for supporting HR processes like onboarding, data management, and compliance, while also advising on service enhancements. The role oversees HR system transactions, optimizes team interactions, and collaborates for synchronized HR operations. The role supports various HR teams, maintains ethical standards, and contributes to process improvements and projects, ensuring a cohesive HR experience for employees.

Responsibilities

• Assists and processes HR activities such as pre-hire checks, hiring in HR system, new-hire pre-onboarding, onboarding activities, data changes, disability claims, leave of absence, compensation, benefits, termination of employment, etc.
• Creates and updates knowledge database articles and manages myHR-related queries.
• Manages employee records (including electronic files and ensures information is accurate and up-to-date) and supports audits, government surveys, and reporting.
• Initiates, reviews, and approves daily HR system transactions, ensuring compliance with policies and procedures.
• Advises on improving HR shared service operations by tracking trends of incoming inquiries to identify and resolve issues, and support continuous improvement.
• Monitors team interactions with service requestors (employees or management) and provides coaching to optimize efficiency and employee/manager experience.
• Maintains organization's standards for ethical business practices, professional image, orderliness, customer service, and good employee and community relations.
• Supports the leaders of shared services with process improvements and controls, implementing change, taking ownership of ongoing and other ad hoc projects.
• Supports Payroll, Legal, Benefits, and Country HR teams in sourcing information and producing employee documents.
• Maintains close collaboration with related HR partners/generalists to ensure employees are experiencing a synchronized HR organization.

Education & Experience Recommended

• Four-year Degree in Human Resources, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 0-2 years of work experience, preferably in customer service, or a related field.

Preferred Certifications

• Society for Human Resource Management-Certified Professional (SHRM-CP)
• Professional in Human Resources (PHR)/ Senior Professional in Human Resources (SHPR)

Knowledge & Skills

• Agile Methodology
• Auditing
• Automation
• Business Process
• Business Requirements
• Computer Science
• Dashboard
• Data Analysis
• Data Integrity
• Finance
• Human Capital
• Human Resources Information System (HRIS)
• People Analytics
• Power BI
• Process Improvement
• Project Management
• SQL (Programming Language)
• Tableau (Business Intelligence Software)
• Workday (Software)
• Workflow Management

Cross-Org Skills

• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Impact & Scope

Impacts own work and acts as a team member by providing information, analysis, and recommendations in support of team efforts.

Complexity

Learns to apply basic theories and concepts to work tasks.

Disclaimer

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Job - Human Resources

Schedule - Full time

Shift - No shift premium (India)

Travel - Relocation

Equal Opportunity Employer (EEO)

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested.

This information is provided voluntarily.

The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal”

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