Business Manager And Partner

Fitpass; Delhi; On-site; INR 180,000 - 300,000; Full time

Job summary

FITPASS is seeking a hands-on Business Manager to acquire new B2B clients and manage partnerships across banks, insurers, corporates and other institutional partners. The role involves ownership of account execution from prospecting and commercial closure to launches, renewals and payment follow-ups.

You will collaborate with Partnerships & Institutional Alliances teams to drive growth, coordinate with Legal, Product, Finance and Marketing, and ensure successful onboarding and ongoing

Qualifications

• 7-12 years of B2B business development, partnerships or key account experience.
• Excellent written and verbal communication abilities.
• Commercial judgment with pricing, revenue, costs and billing; ability to review agreements.
• Strong ownership, attention to detail, and ability to manage multiple accounts.
• Willingness to travel for client meetings and business requirements.

Responsibilities

• Identify and prospect potential B2B clients to build a qualified pipeline.
• Drive new business through pricing discussions and negotiations with the Alliances lead.
• Track sales pipeline and follow up to move opportunities toward closure.
• Lead meetings, present partnership proposals and develop suitable collaboration plans.
• Manage client relationships and drive renewals, cross-selling, and account expansion.
• Coordinate agreements, SOWs, and addenda with Legal and partners.
• Drive onboarding, launches, and customer journeys across networks and integrations.
• Collaborate with cross-functional teams to resolve dependencies and meet timelines.
• Analyze sourcing, activations, utilization, revenue and costs; prepare MIS and reviews.
• Lead client reviews and maintain account records and trackers.
• Investigate and resolve partner/member escalations with relevant teams.

Skills

B2B business development

partnerships

key account management

communication

pricing and revenue

ownership and attention to detail

stakeholder management

travel readiness

Tools

Excel

Google Sheets

Job description

About the Role

FITPASS is looking for a hands‑on Business Manager to acquire new B2B clients and manage existing partnerships across banks, insurance companies, corporates and other institutional partners. The candidate will work closely with the Partnerships & Institutional Alliances team to drive business growth and own account execution, from prospecting and commercial closure to launches, ongoing operations, renewals and payment follow‑ups.

Key Responsibilities

• Identify and prospect potential B2B clients through research, outreach, referrals and networking; build a qualified pipeline of business opportunities.
• Drive new business acquisition through pricing discussions, commercial negotiations and closure, working with the Partnerships & Institutional Alliances lead.
• Track the sales pipeline, maintain timely follow‑ups and drive opportunities towards conversion and revenue growth.
• Arrange and lead meetings with prospective clients, understand their requirements, present FITPASS offerings and develop suitable partnership proposals.
• Manage client relationships and senior stakeholders; drive renewals, cross‑selling and account expansion while ensuring delivery against agreed commitments.
• Coordinate agreements, Statements of Work (SOWs) and addenda with Legal and partners; ensure scope, commercials, effective dates and obligations are accurately documented and implemented.
• Drive onboarding and launches, coordinating membership offerings, customer journeys, eligibility, verification, network coverage, integrations and launch assets.
• Work with KAMs and Product, Technology, Network, Operations, Finance, Legal and Marketing teams to resolve dependencies and deliver within agreed timelines.
• Analyse partner sourcing, activations, utilisation, revenue and service costs; prepare MIS, presentations and business reviews, and recommend corrective actions.
• Lead client reviews, draft clear business communications and maintain account records and action trackers with owners, deadlines and timely escalation.
• Investigate and resolve partner and member escalations, including activation, network access and fair‑use issues, with relevant teams.

Key Skills and Experience

• 7-12 years of B2B business development, partnerships or key account experience, with a track record of acquiring clients, growing revenue and managing account execution.
• Excellent written and verbal communication; ability to independently prepare concise emails, proposals, meeting notes and management presentations.
• Commercial judgement and comfort with pricing, revenue, costs and billing; ability to identify inconsistencies in agreements.
• Strong ownership, attention to detail and ability to manage multiple accounts and competing deadlines with minimal supervision.
• Ability to learn partnership models quickly, translate client requirements into clear actions and judge when to elevate.
• Willingness to travel for client meetings and business requirements.
• Strong Excel/Google Sheets skills, including pivot tables, lookups, data validation and reconciliation of large datasets.

Experience working with banks, insurers, employee benefits, healthtech, wellness or other institutional service

partnerships is preferred.