Business Transformation Manager

PW (PhysicsWallah); Dadri; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

A leading educational organization is seeking a Business Excellence Manager to enhance operational efficiency and productivity. Responsibilities include analyzing and improving business processes using Lean Six Sigma methodologies, managing multiple projects, and promoting a culture of continuous improvement. Candidates should possess an MBA and have 5-10 years of relevant experience, along with a proven track record in executing Six Sigma projects. This role offers the opportunity to make a measurable impact within the organization.

Qualifications

• 5-10 years of experience in business process improvement or operations excellence.
• Proven track record of executing 3-5 Six Sigma Black Belt projects.

Responsibilities

• Conduct end-to-end analysis of existing business processes.
• Design and implement process optimization initiatives.
• Manage multiple Business Excellence projects simultaneously.
• Establish benchmarks to track productivity and quality.
• Conduct training workshops on Lean and Six Sigma.

Skills

Analytical skills

Problem-solving ability

Process mapping tools proficiency

Communication skills

Stakeholder management

Facilitation skills

Change management

Attention to detail

Education

MBA from a reputed institute

Tools

Visio

Lucidchart

Job description

Job Description: Business Excellence Manager / Specialist

Department: Strategy & Transformation / Operations Excellence

Job Purpose

The Business Excellence professional will lead strategic initiatives to enhance organizational efficiency, productivity, and quality. The role focuses on identifying, analyzing, and improving core business processes to achieve operational excellence and

Key Responsibilities

Process Analysis & Mapping

1. Conduct end-to-end analysis of existing business processes across departments.
2. Identify inefficiencies, redundancies, and improvement opportunities using data-driven insights.
3. Develop and maintain process documentation, SOPs, and workflow maps.

Process Improvement & Implementation

1. Design and implement process optimization initiatives aligned with organizational
2. Apply Lean Six Sigma methodologies to drive measurable performance improvement.
3. Lead cross-functional Kaizen, DMAIC, and Value Stream Mapping projects.
4. Monitor post-implementation performance to ensure sustainability and compliance.

Project Execution

1. Manage multiple Business Excellence / Six Sigma projects simultaneously.
2. Develop project charters, define metrics (KPIs, SLAs), and track progress to ensure
3. Collaborate with department heads and functional teams to ensure adoption of new processes.

Performance Management & Continuous Improvement

1. Establish benchmarks and dashboards to track productivity, quality, and cost
2. Conduct training workshops and capability-building sessions on Lean, Six Sigma, and process thinking.
3. Promote a culture of continuous improvement and operational discipline across the organization.

• Strong analytical and problem‑solving ability with a data‑driven mindset.
• Proficiency in process mapping tools (Visio, Lucidchart, or similar).
• Excellent communication and stakeholder management skills.
• Strong facilitation and change management capabilities.
• High attention to detail and strategic execution orientation.

Qualification & Experience

Education: MBA (preferred) from a reputed institute.

experience desirable is MUST.

Experience: 5–10 years of experience in business process improvement, operations excellence, or strategy implementation.

Proven track record of executing at least 3–5 Six Sigma Black Belt projects with measurable impact.

Key Performance Indicators (KPIs)

• Number and impact of process improvement initiatives executed.
• % improvement in process efficiency, cycle time, or cost reduction.
• ROI achieved from process optimization projects.
• Adoption rate of improved processes and adherence to standards.