Business Development Manager

Billennium; Mumbai; Hybrid; INR 3,500,000 - 5,500,000; Full time

Benefits offered by this job

Flexible working model

Udemy for Business

Worksmile platform

Professional development opportunities

Job summary

Billennium is seeking a Head of Business Development – India to drive growth across Pharma, BFSI, and Public/Government sectors. You will identify opportunities, build client relationships, and guide the end-to-end sales cycle from opportunity identification to deal closure.

The role requires 10+ years in BD in IT/ITeS, strong Indian market knowledge, and a proven revenue track record. A flexible, hybrid work model and senior-level client exposure are offered.

Qualifications

• 10+ years of experience in Business Development or equivalent role in IT/ITeS.
• Proven track record of achieving BD, sales and revenue targets in IT.
• Strong understanding of the Indian IT market and enterprise environments.

Responsibilities

• Identify and secure new business opportunities in Pharma, BFSI, and Public/Government sectors in India.
• Develop and execute client acquisition and BD strategies.
• Lead end-to-end proposal process including RFPs/RFQs and negotiations.
• Build and maintain relationships with C-level executives and senior stakeholders.
• Drive year-on-year revenue growth and expand account opportunities.

Skills

Client relationship management

C-level engagement

Negotiation

Sales analytics

CRM proficiency

Strategic thinking

Communication skills

Presentation skills

Industry knowledge IT/ITeS

Adaptability

Education

Bachelor's degree in Business Admin / IT / related field

ITIL and/or PMP certification

Tools

CRM platforms

Sales analytics tools

Job description

We are a global technology company providing IT services and digital solutions to clients around the world. Headquartered in Poland, with offices in Canada, Malaysia, Germany, Switzerland and India, we bring together over 1,700 professionals who share one mission -to harness technology and innovation to make the world run better. At the heart of Billennium is our vibrant and people-centric culture, where everyone’s potential matters. We embrace diversity, inclusion, and flexibility, empowering our employees to grow and thrive. Our values - captured by the acronym TIGER - define who we are and how we work: Trust, Innovation, Growth, Energy, Responsibility – guide us in everything we do.

Role Summary:

We are looking for an experienced Head of Business Development – India to drive business growth and expand our presence across key market sectors, including Pharma, BFSI, and Public/Government.

The role will be responsible for identifying and securing new business opportunities, developing strategic client relationships, building a strong sales pipeline, and driving revenue growth across the Indian market. The successful candidate will act as a trusted advisor to C-level stakeholders, understand complex IT requirements, and work closely with internal Sales, Marketing, Competency, and Delivery teams to develop and position tailored technology solutions.

This is a senior, commercially focused role requiring a strong understanding of the IT/ITeS market, enterprise technology solutions, and the Indian business landscape, combined with a proven track record of achieving business development and revenue targets.

Core Responsibilities:

• Identify, develop, and secure new business opportunities across Pharma, BFSI, and Public/Government sectors in India.
• Conduct market research to identify potential clients, industry trends, market opportunities, and competitor strategies.
• Develop and execute client acquisition and business development strategies aligned with target industry verticals.
• Build, manage, and continuously develop a strong pipeline of prospective clients and business opportunities.
• Establish and maintain long-term relationships with C-level executives, key decision-makers, and senior stakeholders.
• Act as a trusted advisor, understanding clients' business and IT requirements and positioning relevant technology solutions.
• Lead the end-to-end proposal process, including RFPs, RFQs, solution development, commercial proposals, and negotiations.
• Prepare and deliver compelling client presentations, business pitches, and solution proposals.
• Ensure proposed solutions are aligned with client requirements and the organization's capabilities.
• Identify opportunities for account expansion, cross-selling, and penetration into new sub-segments.
• Negotiate and close complex deals while ensuring profitability and long-term business sustainability.
• Develop and maintain customer relationships to support client satisfaction, retention, and account growth.
• Drive revenue targets and deliver consistent year-on-year business growth.
• Collaborate closely with Marketing to develop campaigns and initiatives that strengthen market visibility and generate new opportunities.
• Work with Competency and Delivery teams to align service offerings with client needs and market demand.
• Represent the organization at industry conferences, seminars, networking events, and client meetings.
• Leverage sales data and analytics to identify opportunities, monitor performance, and refine business development strategies.
• Utilize CRM and analytics tools to track, measure, and report business development outcomes.
• Address client feedback and resolve commercial or relationship-related issues promptly.
• Foster strong collaboration across Sales, Marketing, Competency, and Delivery functions.

Role Requirements:

• 10+ years of experience in Business Development, preferable within the IT, Technology, or ITeS industry.
• Proven track record of achieving business development, sales, and revenue targets in the IT domain.
• Strong understanding of the Indian IT market and experience developing business within enterprise environments.
• Deep knowledge of IT solutions and services relevant to Pharma, BFSI, and Public/Government sectors.
• Strong understanding of technologies and services such as:
• Cloud Computing
• AI/ML
• Cybersecurity
• ERP Solutions
• Automation
• Integration
• Software Development
• Testing & Validation
• Enterprise Software Solutions
• Demonstrated experience working with C-level executives and senior decision-makers.
• Proven ability to develop and manage complex sales cycles from opportunity identification through to contract negotiation and closure.
• Hands‑on experience in RFP/RFQ management, proposal development, commercial negotiations, and contract closure.
• Strong strategic thinking and the ability to translate market trends into actionable business opportunities.
• Excellent communication, presentation, negotiation, and interpersonal skills.
• High emotional intelligence and the ability to navigate complex stakeholder relationships.
• Strong project management, organizational, and prioritization skills.
• Proficiency with CRM platforms, sales analytics, and business performance reporting.
• Results‑oriented, proactive, resilient, and comfortable working in a high‑pressure, target‑driven environment.
• Bachelor's degree in Business Administration, IT, or a related field; an IT‑related degree is an advantage.
• ITIL and/or PMP certification would be an advantage.

What We Offer:

• Strategic market ownership – the opportunity to shape and drive business development strategy across the Indian market, with a strong focus on Pharma, BFSI, and Public/Government sectors.
• Business growth impact – direct ownership of new business development, pipeline growth, client acquisition, and revenue generation.
• High autonomy – freedom to develop market strategies, identify new opportunities, build client relationships, and shape your approach to business development.
• Senior-level client exposure – direct interaction with C-level executives, enterprise decision-makers, and key stakeholders across India.
• End-to-end business development – ownership of the full sales cycle, from opportunity identification and RFP/RFQ management through proposal development, negotiation, and deal closure.
• Innovative technology environment – work with modern technology solutions across Cloud, Data, AI/ML, Cybersecurity, Automation, ERP, Integration, and Enterprise Software.
• Cross-functional collaboration – close cooperation with Sales, Marketing, Competency, and Delivery teams to develop tailored solutions and deliver value to clients.
• Professional development – continuous learning opportunities and access to platforms such as Udemy for Business.
• Flexible working model – adaptable working hours with remote or hybrid working options.
• Comprehensive benefits – including access to the Worksmile platform and other company benefits.