Business Development Intern

Xpentra; Mumbai; On-site; INR 279,000 - 446,000; Full time

Job summary

Xpentra in Mumbai invites applications for Sales Interns to gain hands-on experience across the customer lifecycle. You will explore how sales teams interact with customers after acquisition and support client operations in a fast-paced environment.

The role covers Customer Support, Client Integration, and Client Onboarding, offering exposure to reporting, documentation, and cross-functional collaboration with multiple teams.

Qualifications

• Strong verbal and written communication skills.
• Excellent coordination and follow-up abilities.
• Basic knowledge of MS Excel/Google Sheets.
• Strong organizational and time-management skills.
• Attention to detail and ability to maintain accurate records.
• Proactive attitude and willingness to learn.
• Ability to collaborate with multiple internal teams and clients.

Responsibilities

• Assist customers with basic queries and requests.
• Coordinate with internal teams to resolve customer issues.
• Follow up with customers and ensure timely resolution.
• Maintain records of customer interactions.
• Assist the sales team with day-to-day administrative activities.
• Maintain and update customer and sales records.
• Prepare reports, trackers, and other sales-related documentation.
• Coordinate with internal stakeholders on sales-related requirements.
• Assist in coordinating the integration process for new clients.
• Follow up with clients and internal teams to ensure required information and documentation are received.
• Track integration progress and highlight pending actions.
• Support the team in ensuring smooth implementation.
• Assist with onboarding new clients after successful acquisition.
• Coordinate with clients to collect necessary information and documentation.
• Help ensure that onboarding activities are completed within timelines.
• Maintain onboarding trackers and provide regular status updates.

Skills

Verbal and written communication

Coordination and follow-up

MS Excel/Google Sheets basic

Organizational and time-management

Attention to detail

Proactive learning

Team and client collaboration

Job description

We are looking for Sales Interns who are eager to gain hands‑on experience across various stages of the customer lifecycle. The role will provide exposure to different departments in sales given below.

This is an excellent opportunity for candidates who are interested in understanding how sales teams work with customers after acquisition and how businesses manage client relationships and operations.

• 1. Customer Support
• 3. Client Integration
• 4. Client Onboarding.

Key Responsibilities

Customer Support

• Assist customers with basic queries and requests.
• Coordinate with internal teams to resolve customer issues.
• Follow up with customers and ensure timely resolution.
• Maintain accurate records of customer interactions.
• Assist the sales team with day‑to‑day administrative activities.
• Maintain and update customer and sales records.
• Prepare reports, trackers, and other sales‑related documentation.
• Coordinate with internal stakeholders on sales‑related requirements.

Client Integration

• Assist in coordinating the integration process for new clients.
• Follow up with clients and internal teams to ensure required information and documentation are received.
• Track integration progress and highlight pending actions.
• Support the team in ensuring smooth implementation.

Client Onboarding

• Assist with onboarding new clients after successful acquisition.
• Coordinate with clients to collect necessary information and documentation.
• Help ensure that onboarding activities are completed within timelines.
• Maintain onboarding trackers and provide regular status updates.

Required Skills

• Good verbal and written communication skills.
• Strong coordination and follow‑up abilities.
• Basic understanding of MS Excel/Google Sheets.
• Good organizational and time‑management skills.
• Attention to detail and ability to maintain accurate records.
• Proactive approach and willingness to learn.
• Ability to work effectively with multiple internal teams and clients.

Who Should Apply?

• Fresh graduates or candidates looking to begin their career in Sales, Customer Success, Client Operations, or Business Operations.
• Candidates who are comfortable communicating with customers and internal teams.
• Candidates interested in gaining exposure to sales administration, customer support, client onboarding, and integration processes.
• Candidates who are proactive, organized, and comfortable working in a fast‑paced environment.

What You'll Gain

• Hands‑on exposure to the end‑to‑end customer lifecycle.
• Practical experience in Sales Operations and Customer Support.
• Exposure to client onboarding and integration processes.
• Experience working with cross‑functional teams.
• An opportunity to develop professional communication, coordination, and problem‑solving skills.

Working Culture:

• Flexible 8 Hours of working excluding break